Business Systems Analyst

SoftDesign

. Gather, analyze, and manage business and system requirements .

Posted 10/9/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and managing business and system requirements, with a strong focus on process modeling, risk analysis, and collaboration between business and technology teams. Proficient in using BPMN, SQL, and Agile methodologies to enhance onboarding and account-opening journeys.

Highest-signal resume keywords

Business Requirements GatheringProcess Modeling Using BPMNSQL Querying in Oracle and MongoDBAgile Methodologies (Scrum, Kanban)Camunda Process Pipeline

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User StoriesAcceptance CriteriaUse CasesBusiness RulesAS IS and TO BE MappingREST APIsJSONOpenAPI/SwaggerEvent-Driven ArchitectureKafka Messaging

Soft Skills

Strong Communication SkillsInterpersonal SkillsProactive MindsetFacilitation Skills

Tools & Technologies

JiraConfluenceBPMN ToolsCamunda

Industry Keywords

Fraud PreventionRisk AnalysisOnboarding ProcessesAccount-Opening Processes

Tech Stack

Tools & technologies

JavaKafkaMongoDBOracleSQL

About the role

Key responsibilities & impact

Gather, analyze, and manage business and system requirements
Write user stories, acceptance criteria, use cases, and business rules
Contribute to the development and enhancement of onboarding and account-opening journeys, with a focus on risk analysis
Model business processes and perform AS IS and TO BE mapping
Identify improvement opportunities, bottlenecks, and automation possibilities
Create and maintain business workflows using BPMN and the Camunda-based process pipeline
Work with architects, developers, and technical leaders to define solutions and integrations
Lead refinement sessions, alignment between upstream and downstream processes, and development initiatives
Perform data queries and analysis in Oracle and MongoDB databases using SQL
Participate in Agile ceremonies, refinement sessions, planning, and backlog prioritization

Requirements

What you’ll need

Experience gathering and managing requirements, including user stories, acceptance criteria, use cases, and business rules
Knowledge of process modeling using BPMN
Experience with AS IS and TO BE process mapping
Knowledge of process modeling tools, especially Camunda
Knowledge of REST APIs, JSON, and OpenAPI/Swagger specifications
Experience with event-driven architecture and Kafka messaging
Ability to read payloads, define integration contracts, and review technical specifications
Experience collaborating with technical teams, architects, and developers
Knowledge of SQL and querying Oracle and MongoDB databases
Experience with Agile methodologies, including Scrum and Kanban
Experience managing backlogs, refinement sessions, planning, and demand prioritization
Experience with Jira and Confluence
Ability to facilitate collaboration between business and technology teams, leading discussions and end-to-end alignment
Strong communication and interpersonal skills, along with a proactive mindset
Experience in fraud prevention and account-opening processes is a plus
Experience with risk analysis projects in onboarding journeys is a plus
Knowledge of Java development is a plus
Experience with APIs, events, and asynchronous architectures is a plus
Experience in environments involving multiple integrations and downstream processes is a plus
Hands-on profile with the ability to orchestrate deliveries and track initiatives end to end is a plus

Benefits

Comp & perks

Flexible meal and food allowance (VA/VR Flex)
Unimed health insurance
Uniodonto dental insurance
Group life insurance
TotalPass fitness benefit
Extended maternity and paternity leave through the Empresa Cidadã Program
ZenKlub — two free sessions per month
Education benefit
Certification incentives
Long-service award
Semiannual performance reviews with career growth opportunities
Feedback culture
Employee referral bonus
100% remote work
Office available for coworking in Porto Alegre, Rio Grande do Sul