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SoftSnow

AI Strategist

SoftSnow

. Own account strategy and day-to-day client communication as the primary point of contact for client stakeholders.

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, project management, and strategic communication, with a strong focus on utilizing AI tools to enhance operational efficiency and deliver measurable client value.

Highest-signal resume keywords
Client Relationship ManagementProject ManagementAI Tool UtilizationStrategic CommunicationOperational Efficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project PlanningRisk IdentificationActionable RecommendationsQuality ControlWorkflow Diagram Creation
Soft Skills
Excellent CommunicationAdaptabilityProblem-SolvingTeam CollaborationFeedback Utilization
Tools & Technologies
ChatGPTGeminiClaudeAI Tools
Industry Keywords
Client ServicesAccount ManagementConsultingTechnology ServicesAgencies

About the role

Key responsibilities & impact
  • Own account strategy and day-to-day client communication as the primary point of contact for client stakeholders.
  • Lead the weekly client cadence, including agendas, meeting materials, discussions, decisions, action owners, and next steps.
  • Lead discovery sessions to understand client pain points, operational inefficiencies, and growth opportunities.
  • Synthesize discovery findings into actionable recommendations.
  • Build and manage project plans, implementation roadmaps, and phased delivery timelines.
  • Identify gaps, risks, and dependencies proactively.
  • Own the creation and quality control of client-facing deliverables, including strategic decks, emails, status updates, project briefs, and workflow diagrams.
  • Ensure work is completed to create measurable client value by assigning owners, resolving blockers, and tracking progress against business outcomes.
  • Establish and refine internal processes, templates, and communication standards to help the team scale.

Requirements

What you’ll need
  • 4+ years of experience in client services, account management, or project management at a consulting firm, agency, or technology services company.
  • Proven track record managing client relationships and driving projects to successful completion.
  • Utilization of AI tools to find efficiencies and improve outputs in your day-to-day role.
  • Comfortable managing ambiguity and biasing toward action.
  • Excellent communication skills, with the ability to distill complex information for diverse audiences and present confidently to senior leaders.
  • Active desire to learn through feedback, ongoing AI learning, hands-on experimentation, and applying new knowledge to improve client solutions and team delivery.
  • Proficiency using consumer AI tools (ChatGPT, Gemini, Claude, etc.) in your work and daily life.
  • Desire to work in and help build an AI-native company.

Benefits

Comp & perks
  • Hands-On AI Learning - No AI consulting background needed. You’ll learn from a team of experts and gain fluency in the fastest-growing industry in the world.
  • Outsized Career Growth - We’re scaling fast. Early team members have a real path to leadership as the company grows.
  • High-Caliber Team - Work alongside smart, driven colleagues in a positive, low-ego environment where everyone pulls their weight.
  • Executive Exposure - Regularly interface with C-suite leaders and department heads at major companies - visibility you wouldn’t get at a larger firm for years.
  • Flexible Work Environment - Remote-first with a results-driven approach.