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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise customer accounts post-sale, with a strong focus on technical rollouts, onboarding, and relationship building across IT and business stakeholders. Proficient in modern AI agents and workflows, with a commercial instinct for identifying expansion opportunities.
Highest-signal resume keywords
Enterprise Customer Account ManagementTechnical RolloutsModern AI Agents and WorkflowsExcellent Communication Skills in English and GermanEnterprise IT Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Deployment ExperiencePrompt DesignAPI IntegrationOnboarding Pathway DesignTraining DevelopmentIT GovernanceSoftware Asset ManagementIT Procurement
Soft Skills
Relationship BuildingEntrepreneurial MindsetCustomer Advocacy
Industry Keywords
Enterprise ArchitectureCommercial ConversationsExpansion Signals
About the role
Key responsibilities & impact- Join enterprise customer accounts after deal close
- Run technical rollouts hands-on from sales handover through steady-state usage
- Scope customer use cases
- Configure agents
- Connect relevant customer systems
- Drive customers to first production value
- Onboard end users across IT and business
- Identify expansion signals and help turn pilots into multi-year expanding relationships
- Feed deployment learnings directly into product development
- Work entrepreneurially on a small, lean team
Requirements
What you’ll need- 2+ years working with enterprise
- Direct enterprise experience preferred; deployment-heavy, forward-deployed, or account roles where you owned a real outcome inside a customer's systems
- Ability to build and hold relationships in enterprise environments, from IT admins to CIOs
- Understanding of modern AI agents and workflows, including prompt design, APIs, MCPs, and A2A
- Commercial instinct to spot expansion and hold early commercial conversations
- Excellent communication skills in both English and German
- Strong understanding of enterprise IT organizations, ideally with exposure to Enterprise Architecture, IT Governance, Software Asset Management, or IT Procurement
- Hands-on experience designing onboarding pathways, trainings, and certifications that drive adoption at scale is a plus
- Willingness to work hands-on in technical detail and go the extra mile for customers
Benefits
Comp & perks- Employee stock options
- Opportunities for professional growth
- 30 days of vacation
- Day off on your birthday
- Modern office space in Berlin
- Budget for self-improvement
- Gympass
- Deutschlandticket subscription
- Dedicated time for learning & innovation
- Quarterly Get-Together-Events
- The best popcorn in town