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IT Operations Project Manager
SoHo Dragon. Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IT project management, particularly in leading hardware deployment and enterprise refresh programs. Proficient in managing cross-functional teams, vendor relationships, and utilizing project management methodologies such as SDLC, PMBOK, and Agile.
Highest-signal resume keywords
IT Project ManagementHardware Deployment LeadershipSDLC KnowledgeVendor ManagementPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk ManagementChange ManagementMetrics TrackingProcurement CoordinationDeployment ReadinessIssue ResolutionStakeholder CommunicationRAID Log MaintenanceExecutive Dashboard Production
Soft Skills
Excellent CommunicationOrganizational Skills
Tools & Technologies
Microsoft ProjectCollaboration Tools
Certifications & Qualifications
PMPCSMITIL
Industry Keywords
Enterprise Refresh ProgramsStatewide IT InitiativesLarge-Scale DeploymentsTexas State Agencies
Tech Stack
Tools & technologiesPMPSDLC
About the role
Key responsibilities & impact- Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project
- Manage schedules, scope, risks, issues, dependencies, and deliverables
- Coordinate with leadership, IT Operations, Service Desk, Information Security, and Asset Management
- Oversee imaging, deployment readiness, technician assignments, and statewide logistics
- Track progress, completion metrics, and issue resolution
- Produce executive dashboards, status reports, and stakeholder communications
- Maintain RAID logs, project plans, change requests, and closeout documentation
- Manage vendors and cross-functional teams throughout the lifecycle
- Support process improvements for future refresh initiatives
- Oversee procurement and deployment coordination for the large-scale device refresh initiative
Requirements
What you’ll need- 8+ years progressive IT project management experience
- Proven experience leading hardware deployment or enterprise refresh programs
- Strong knowledge of SDLC, PMBOK, Agile, and change management
- Experience managing enterprise IT operations projects
- Excellent communication and organizational skills
- Vendor management experience
- Microsoft SME proficiency across core project and collaboration tools
- Preferred: PMP, CSM, or ITIL certification
- Preferred: Experience with Texas state agencies
- Preferred: Experience supporting statewide IT initiatives
- Preferred: Background in large-scale deployments (800+ devices)
Benefits
Comp & perks- Hybrid work schedule: role begins fully remote and is expected to transition to 3 days onsite and 2 days remote based on business needs