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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analytics within healthcare operations, focusing on SQL, dashboard design, and data-driven decision-making. Proficient in transforming complex data insights into actionable recommendations for diverse stakeholders.
Highest-signal resume keywords
Advanced SQLHealthcare Operations ExperienceHex Dashboard DesignData Analysis with Nested JSONRoot-Cause Analytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsSQLSnowflakeDashboard DesignData TransformationData ReportingAI for SQL AnalysisOperational ImprovementWorkflow OptimizationResource Allocation
Soft Skills
Communication SkillsProblem-SolvingAdaptabilityCollaborationAnalytical Thinking
Tools & Technologies
HexLookerTableauMetabase
Industry Keywords
Healthcare OperationsPatient JourneyIntakeSchedulingCaseloadsSLAsStructured DataSemi-Structured DataUnstructured DatasetsData Models
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Analyze bottlenecks and inefficiencies across the patient journey and advocate workflows
- Analyze advocate utilization, caseloads, and supply/demand balance to support operational staffing
- Design, build, and maintain Hex dashboards that automate manual reporting
- Provide self-serve metrics access to Operations, Product, Marketing, and Finance
- Partner with engineering to maintain clean and reliable data models
- Refine SQL and dbt transformations
- Turn technical findings into clear recommendations for non-technical audiences
- Explain trends and recommend actions to leadership
- Work with structured and semi-structured healthcare operational data, including nested JSON
- Use data to drive operational improvements, workflow optimization, and resource allocation
Requirements
What you’ll need- 3+ years of experience in data analytics, including time in healthcare operations
- Understanding of healthcare operations, including intake, scheduling, caseloads, and SLAs
- Advanced SQL and Snowflake
- Strong experience designing interactive dashboards and reports
- Experience with Hex or similar notebook-based BI tools; Looker, Tableau, or Metabase experience is valuable
- Experience working with messy structured and semi-structured data, including nested JSON and unstructured datasets
- Ability to use AI for SQL and analysis and validate its output
- Root-cause analytical skills
- Ability to explain complex data concepts to operators, product managers, and executives
- Comfort with ambiguity and shifting priorities
- Applicants must be based in the United States
- Must be authorized to work in the United States
- Must not require Solace sponsorship for a United States work permit, now or in the future
Benefits
Comp & perks- Equity
- Remote work
