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Director, APP Operations, UA
Solaris Health. Support strategy and improvement of APP utilization and productivity across Urology practices .
About the role
Key responsibilities & impact- Support strategy and improvement of APP utilization and productivity across Urology practices
- Partner with national APP leadership, practice leadership, physicians, APP leaders, and operational stakeholders to implement APP operational strategy
- Analyze enterprise and practice-level data covering APP productivity, financial performance, staffing, utilization, ramping, retention, and operational metrics
- Develop and monitor standardized APP performance benchmarks and scorecards
- Conduct practice assessments and on-site evaluations of workflows, staffing, scheduling, physician-APP care models, and operational barriers
- Develop practice-specific implementation plans to optimize utilization, workflow, access, productivity, and practice performance
- Support implementation, evaluate progress, and address practice-specific operational needs
- Identify and scale high-performing APP models and best practices
- Partner with Finance, Human Resources, Revenue Cycle, Analytics, and practice leadership on compensation, incentive, productivity, and performance models
- Evaluate APP workforce and staffing needs, recruitment, ramping, retention, and capacity expansion opportunities
- Support APP workforce planning and recruitment efforts
- Develop and support APP leadership infrastructure, committees, and practice-level representation
- Establish communication and accountability structures with APP and practice leadership
- Facilitate communication and best-practice sharing across practices
- Partner with Human Resources, Compliance, Credentialing, and practice leadership regarding state regulations, bylaws, credentialing requirements, and policies affecting APP scope and utilization
- Partner with APP clinical leadership to support clinical initiatives, top-of-scope practice, and physician-APP team-based care
- Participate in enterprise and practice leadership meetings and communicate progress, opportunities, and outcomes
- Maintain awareness of national APP operational trends and best practices
- Perform other position-related duties as assigned
Requirements
What you’ll need- Master's degree required
- 5+ years of Urology experience
- Previous provider relationship-building experience
- License and certification as required by state
- BLS certification required
- ACLS preferred
- Excellent communication, organization, and follow-up skills
- Ability to understand and execute the company vision and values
- Ability to manage defined systems and processes
- Strong critical thinking skills to analyze complex operational data, identify trends and patterns, and make informed decisions
- Ability to problem-solve operational performance issues and develop and execute strategies
- Proven ability to lead and organize multi-disciplinary projects and initiatives
- Exemplary interpersonal, relationship-building, negotiation, and professional skills
- Willingness to travel approximately 30–40% to practice sites
- Compliance with applicable laws, regulations, Urology Alliance Code of Conduct, policies and procedures, HIPAA, and confidentiality requirements
Benefits
Comp & perks- Travel required approximately 30–40% to practice sites for on-site visits, training, meetings and conferences
- BLS certification required; ACLS preferred
- Annual Compliance Training