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Financial Clearance Supervisor
Solaris Health. Oversee the daily operations of a team of financial clearance specialists managing prior authorizations and patient estimations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing financial clearance operations, including prior authorizations and patient estimations, while ensuring compliance with HIPAA regulations and organizational policies. Proficient in coaching and developing team members to enhance productivity and resolve payer-related issues effectively.
Highest-signal resume keywords
Healthcare Revenue Cycle OperationsPrior Authorizations ManagementElectronic Health Record SystemsTeam Leadership and CoachingPayer Requirements Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prior AuthorizationsPatient Financial ClearanceInsurance Benefits KnowledgeFinancial Counseling PracticesOrganizational SkillsAnalytical SkillsProblem-Solving SkillsTime ManagementDocumentation ProtocolsWorkflow Improvement
Soft Skills
Interpersonal SkillsCommunication SkillsDetail-OrientedMotivational SkillsAdaptability
Tools & Technologies
Payer PortalsMicrosoft OfficeElectronic Health Record Systems
Certifications & Qualifications
Associate’s DegreeBachelor’s Degree Preferred
Industry Keywords
HIPAA CompliancePatient ConfidentialityHealthcare OperationsFinancial ClearanceDenial Trends
About the role
Key responsibilities & impact- Oversee the daily operations of a team of financial clearance specialists managing prior authorizations and patient estimations
- Supervise day-to-day activities related to prior authorizations and patient estimates
- Monitor individual and team productivity, quality, and turnaround times
- Provide real-time support, guidance, coaching, onboarding, training, and ongoing development
- Ensure timely and accurate submission of prior authorization requests and eligibility checks
- Track pending authorizations and follow up to avoid appointment delays
- Support staff in resolving payer-related issues or denials
- Escalate complex or urgent cases to management
- Collaborate with the A/R Team to identify denial trends
- Oversee accurate patient estimates based on insurance coverage and service types
- Ensure use of approved tools and scripts for patient financial conversations
- Monitor and support pre-service collections
- Ensure standardized workflows and documentation protocols are followed
- Identify workflow challenges and suggest improvements
- Assist with implementation of new tools or process changes
- Participate in daily huddles and operational meetings
- Provide performance, barrier, and training updates to the Manager of Financial Clearance
- Document and report recurring issues or payer trends
- Adhere to Solaris Health’s Code of Conduct, policies, applicable laws, HIPAA requirements, and compliance procedures
Requirements
What you’ll need- Associate’s degree or equivalent work experience in healthcare or business administration required
- Bachelor’s degree preferred
- 2+ years of experience in healthcare revenue cycle operations, with a focus on prior authorizations or patient financial clearance
- 1+ year in a lead or supervisory role preferred
- Familiarity with payer requirements, insurance benefits, and financial counseling practices
- Strong interpersonal and communication skills
- Ability to coach and motivate team members
- Detail-oriented with strong organizational skills
- Proficiency in electronic health record systems, payer portals, and Microsoft Office
- Ability to manage time effectively and adapt in a fast-paced environment
- Professional verbal and written communication skills
- Strong analytical and problem-solving skills
- Compliance with HIPAA regulations for patient confidentiality
- Compliance with all health and safety policies of the organization
Benefits
Comp & perks- Full-time employment
- Fully remote work
- Annual Compliance Training