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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in home infusion billing, including knowledge of HCPC coding, ICD10, CPT, and NCCI regulations. Capable of managing claims processing, ensuring compliance with payer contracts, and providing exceptional customer service.
Highest-signal resume keywords
Home Infusion Billing ExperienceHCPC Coding KnowledgeICD10 and CPT FamiliarityClaims Processing and SubmissionCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims SubmissionMedical TerminologyCoding SpecificityFee Schedule ReviewElectronic Medical Records ReviewBilling Requirements MonitoringRevenue ReviewClaim Batch CreationModifier ApplicationThird-Party Reimbursement
Soft Skills
DependabilityCommunication SkillsCustomer Service OrientationProblem-SolvingTime Management
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Insurance BillingSelf-Pay BillingPayer ContractsGovernment ProgramsPharmacy BillingPBM IssuesClaims RejectionsUnbilled Delivery TicketsPerformance GoalsCompliance
About the role
Key responsibilities & impact- Support Soleo Health's Specialty Infusion Pharmacy
- Primarily handle insurance and self-pay billing, excluding Medicare
- Submit electronic and paper claims
- Follow up with clearing house vendors on accepted and working rejections
- Prepare accurate medical claims for commercial, government, employer, and institutional payers
- Review claims pricing discrepancies based on fee schedule updates or changes
- Create and submit secondary electronic pharmacy and medical claims
- Bill manufacturer copays through portals or paper billing
- Monitor billing requirements under payer contracts and government programs
- Answer insurance and billing questions from branch staff and provide education
- Review electronic medical records to prepare and submit clean claims
- Perform monthly revenue review of billed claims
- Answer incoming calls and triage when necessary
- Create claim batches and process electronic submissions
- Manually process claims ineligible for electronic billing
- Identify, correct, and resubmit claims needing attention
- Ensure coding specificity for maximum third-party reimbursement
- Review and follow up daily on unbilled delivery tickets
- Accurately document actions in patient accounts
- Coordinate with the pharmacy team to resolve PBM issues and ensure timely billing
- Meet performance goals through effective use of time and resources
- Provide customer service to internal and external customers
- Ensure compliance with government requirements, payer contracts, and company policies
- Communicate billing issues to Intake, collections, RBL, and management
- Monitor unbilled-pending invoice queues and communicate missing information to branches
- Maintain current knowledge of departmental and organizational policies
Requirements
What you’ll need- 2 years of home infusion billing experience is required
- High School Diploma or equivalent
- Knowledge of HCPC coding and medical terminology
- Experience providing customer service to internal and external customers
- Must be computer literate
- Must be dependable
- Excellent phone and email communication skills
- Working knowledge of ICD10, CPT, NCCI; must be familiar with modifier application and standard billing regulations
- Work Remotely (USA)
Benefits
Comp & perks- Competitive Wages
- 401(k) with a Match
- Referral Bonus
- Paid Time Off
- Great Company Culture
- Annual Merit Based Increases
- No Weekends or Holidays
- Paid Parental Leave Options
- Affordable Medical, Dental, and Vision Insurance Plans
- Company Paid Disability and Basic Life Insurance
- HSA and FSA (including dependent care) Options
- Education Assistance Program
- Monday - Friday, 8:30am - 5pm