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Infusion Clinical Review Coordinator
Soleo Health. Complete prior authorization reviews using clinical expertise to evaluate patient clinicals and payer clinical criteria .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in prior authorization reviews and clinical evaluations, with a strong focus on specialty infusion pharmacy practices and appeals processes. Proficient in creating clinical support documentation and maintaining resources to support decision-making and compliance with payer policies.
Highest-signal resume keywords
Specialty Infusion Pharmacy ExperienceClinical Review and Denial SupportPrior Authorization and Appeals ExpertiseExcellent Communication SkillsBachelor’s Degree in Healthcare Field
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical EvaluationMedical Documentation ReviewData EntryClinical Case ConstructionPayer Medical Policy Knowledge
Soft Skills
Excellent CommunicationCustomer ServiceInterpersonal SkillsTime ManagementTeam Player
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
Medical AssistantLicensed Practical Nurse (LPN)Registered Nurse (RN)
Industry Keywords
Prior AuthorizationAppeals ProcessMedical Necessity RequirementsInfusion TherapyPayer-Covered Services
About the role
Key responsibilities & impact- Complete prior authorization reviews using clinical expertise to evaluate patient clinicals and payer clinical criteria
- Review patient progress notes, lab reports, infusion summaries, imaging reports, and plans of care
- Identify medical documentation satisfying payer medical policy criteria
- Request additional clinical information when needed to render decisions or determine next steps
- Create clinical support packets for initial prior authorizations and subsequent appeals
- Construct and document fact-based clinical cases supporting appeals after authorization denials
- Create and maintain a library of clinical support resources, appeal templates, journal articles, and reference tools
- Search for supporting clinical evidence when existing resources are unavailable
- Stay current on payer-covered services, medical necessity requirements, formulary details, and payer medical policies
- Assist with post-service insurance denials and appeals
- Participate in outcome programs, including data entry, reporting, and patient calls
- Provide interdepartmental training on disease states, specialty drugs, clinical requirements, and prior authorization and appeal best practices
Requirements
What you’ll need- Must be able to work Monday-Friday, 8:30am-5pm Mountain or Pacific time
- Specialty Infusion Pharmacy experience required
- Must have experience with denial support, clinical reviews, and appeals for infusions and specialty pharmacy
- Preferred qualifications are Medical Assistant, LPN, RN
- Bachelor’s degree in healthcare field or 3 years in a qualified position
- Excellent communication skills (written, oral, and presentation), customer service, and interpersonal skills
- Flexible communication style, highly motivated team player with excellent listening skills
- Able to handle stress to meet identified program objectives and manage time effectively
- Self-starter who takes responsibility, is comfortable with accountability, and is results oriented
- Competent in the use of Word, Excel, and PowerPoint
- Must be able to communicate effectively with all levels of the organization within Soleo Health
- Must enthusiastically support Soleo Health’s philosophy and goals
Benefits
Comp & perks- Competitive Wages
- Flexible schedules
- 401(k) with a match
- Referral Bonus
- Paid Time Off
- Annual Merit Based Increases
- No Weekends or Holidays
- Affordable Medical, Dental, and Vision Insurance Plans
- Company Paid Disability and Basic Life Insurance
- HSA and FSA (including dependent care) options
- Education Assistant Program