Infusion Collections Manager

Soleo Health

. Oversee collection activities related to accounts receivable across multiple site locations, payors, and therapies .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing accounts receivable processes, managing collections teams, and ensuring compliance with healthcare billing regulations. Proficient in analyzing performance metrics and implementing strategies to enhance collections efficiency and reduce aging accounts.

Highest-signal resume keywords

Home Infusion Collections ExperienceHealthcare Billing KnowledgeLeadership in Collections ManagementAnalytical Skills for Trend IdentificationProficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ManagementHCPC CodingRevenue Cycle ManagementCash Application Discrepancy ResolutionBilling Error AnalysisPayer Follow-Up ProcessesAging Report AnalysisPerformance ManagementWorkflow OversightMedical Terminology

Soft Skills

Interpersonal SkillsLeadership SkillsOrganizational SkillsProblem-Solving SkillsWritten Communication Skills

Tools & Technologies

CPR+/CareTend SystemsPayer PortalsElectronic ToolsInternal SystemsMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Home InfusionSpecialty PharmacyHealthcare CollectionsPayer RequirementsCompliance Regulations

About the role

Key responsibilities & impact

Oversee collection activities related to accounts receivable across multiple site locations, payors, and therapies
Monitor aging reports and key AR metrics to identify trends, risks, and opportunities for improvement
Ensure accounts are researched and worked appropriately, including billing errors, short payments, overpayments, denials/rejections, unpaid claims, and cash application discrepancies
Oversee appeals and payer follow-up processes
Review and approve potential adjustments and refund requests
Ensure phone conversations and collection activities are documented in company systems
Identify payer denial, payment delay, and billing issue trends and implement corrective action with billing and revenue cycle teams
Ensure compliance with regulations, payer requirements, and company policies
Resolve escalated account issues with insurance companies, patients, and company personnel
Prepare reports and communicate collection performance, risks, and improvement opportunities to leadership
Participate in recruitment, onboarding, and training of collection staff
Utilize payer portals, electronic tools, and internal systems to monitor claim status and resolve outstanding balances
Support payer projects, audits, and collections or reimbursement process improvements
Stay informed of payer guidelines, billing deadlines, and appeal requirements
Supervise, coach, and develop collection specialists
Assign and monitor workload and timely account follow-up
Conduct performance reviews and provide staff feedback
Escalate and resolve complex collection issues, payer disputes, and account resolution challenges
Perform other duties as assigned

Requirements

What you’ll need

Home infusion collections and supervisory experience required
Previous Home Infusion and Specialty Pharmacy experience required
5+ years of progressive healthcare collections or revenue cycle experience, including leadership or supervisory responsibilities required
High School Diploma or GED required
Associate’s or bachelor’s degree in business, Healthcare Administration, or related field preferred
Demonstrated experience managing collections teams, including coaching, performance management, and workflow oversight
Strong knowledge of healthcare billing, reimbursement processes, HCPC coding, and medical terminology
CPR+/CareTend systems experience preferred
Proven ability to analyze aging reports, identify trends, and implement strategies to improve collections performance and reduce AR days
Strong analytical, math, and written communication skills
Excellent interpersonal, leadership, and organizational skills with the ability to collaborate across billing, reimbursement, and operations teams
Ability to prioritize, problem solve, manage multiple initiatives, and meet departmental performance goals
Proficiency with Microsoft Office applications, including Word, Excel and Outlook

Benefits

Comp & perks

Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program