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Prior Authorization Coordinator
Soleo Health. Maintain prior authorizations, copay assistance, and verify existing insurance coverage for ongoing services .
About the role
Key responsibilities & impact- Maintain prior authorizations, copay assistance, and verify existing insurance coverage for ongoing services
- Obtain detailed insurance benefit information and maximize plan benefits
- Verify insurance benefit information monthly using online tools, calls to payors, and test claims
- Generate prior authorization expiration reports weekly, bi-weekly, or monthly
- Review clinical documents for prior authorization and pre-determination submissions
- Secure prior authorization, pre-determination, or medical review
- Contact prescribers’ offices to obtain information for re-authorization and benefits verification
- Make outbound calls to patients or prescribers’ offices regarding processing delays and missing information
- Document insurance coverage of medications, administration supplies, and related infusion services
- Provide timely and accurate customer service to internal and external customers
- Notify patients about financial responsibility, benefit coverage, and payor authorization
- Generate patient forms
- Maintain current prior authorization reports
Requirements
What you’ll need- Must have at least 2 years of home infusion specialty pharmacy experience, including prior authorizations, running test claims, and HCPC calculations
- Specialty home infusion experience required
- 2 years of prior authorization experience required
- High school diploma or equivalent required
- Previous medical and pharmacy benefit experience is required
- Initiating and securing prior authorizations, pre-determination, and appeals
- Ability to interpret payor contract fee schedules based on NDC and HCPCS units
- Ability to effectively handle multiple priorities within a changing environment
- Monday-Friday availability, 9:30am-6:00pm Central Standard Time
Benefits
Comp & perks- Competitive Wages
- 401(k) with a Match
- Referral Bonus
- Paid Time Off
- Great Company Culture
- Annual Merit Based Increases
- No Weekends or Holidays
- Paid Parental Leave Options
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- HSA & FSA (including dependent care) Options
- Education Assistance Program