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Soleo Health

Prior Authorization Coordinator

Soleo Health

. Maintain prior authorizations, copay assistance, and verify existing insurance coverage for ongoing services .

Posted 9/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • Maintain prior authorizations, copay assistance, and verify existing insurance coverage for ongoing services
  • Obtain detailed insurance benefit information and maximize plan benefits
  • Verify insurance benefit information monthly using online tools, calls to payors, and test claims
  • Generate prior authorization expiration reports weekly, bi-weekly, or monthly
  • Review clinical documents for prior authorization and pre-determination submissions
  • Secure prior authorization, pre-determination, or medical review
  • Contact prescribers’ offices to obtain information for re-authorization and benefits verification
  • Make outbound calls to patients or prescribers’ offices regarding processing delays and missing information
  • Document insurance coverage of medications, administration supplies, and related infusion services
  • Provide timely and accurate customer service to internal and external customers
  • Notify patients about financial responsibility, benefit coverage, and payor authorization
  • Generate patient forms
  • Maintain current prior authorization reports

Requirements

What you’ll need
  • Must have at least 2 years of home infusion specialty pharmacy experience, including prior authorizations, running test claims, and HCPC calculations
  • Specialty home infusion experience required
  • 2 years of prior authorization experience required
  • High school diploma or equivalent required
  • Previous medical and pharmacy benefit experience is required
  • Initiating and securing prior authorizations, pre-determination, and appeals
  • Ability to interpret payor contract fee schedules based on NDC and HCPCS units
  • Ability to effectively handle multiple priorities within a changing environment
  • Monday-Friday availability, 9:30am-6:00pm Central Standard Time

Benefits

Comp & perks
  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Annual Merit Based Increases
  • No Weekends or Holidays
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program