People Relations Specialist

[solidcore]

. Manage intake of employee and anonymous concerns through Workday Help, AllVoices, and other established channels .

Posted 10/27/2026full-timeArlington • Virginia • United StatesMid-LevelSenior💰 $76,950 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee relations cases, conducting fact-finding interviews, and preparing objective documentation while maintaining compliance with employment practices. Proficient in utilizing Workday and other HR systems to track cases and support employee processes effectively.

Highest-signal resume keywords

Employee Relations ManagementFact-Finding InterviewsWorkday ProficiencyCompliance KnowledgePerformance Improvement Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsFact-FindingCase DocumentationPerformance ManagementAttendance ManagementCorrective ActionAccommodation IntakeI-9 ComplianceOffboarding ProcessesUnemployment Claims

Soft Skills

Clear CommunicationDiscretionConflict ResolutionJudgmentCalm Demeanor

Tools & Technologies

WorkdayAllVoicesEquifaxGoogle WorkspaceMicrosoft Office

Certifications & Qualifications

PHRSHRM-CP

Industry Keywords

Human ResourcesPeople OperationsEmployee RelationsService EnvironmentPerformance Review

About the role

Key responsibilities & impact

Manage intake of employee and anonymous concerns through Workday Help, AllVoices, and other established channels
Own assigned routine employee relations cases from intake through fact-finding, recommendations, resolution, and closure
Conduct employee and witness interviews, review records, prepare objective case summaries, recommend next steps, and obtain approvals
Keep employees and leaders informed, track agreed actions, maintain accurate records, and protect sensitive information
Reassess case complexity and escalate harassment, discrimination, retaliation, serious safety, wage, or sensitive leadership matters
Support manager-led investigations through records gathering, assigned interviews, and follow-up tracking
Coach studio and field leaders on attendance, conduct, performance, conflict resolution, and policy application
Draft and review corrective action and performance improvement documentation
Track support plans, corrective actions, and performance review milestones in Workday
Own initial ADA and workplace accommodation request intake, coordinate documentation, and maintain restricted medical records
Support approved accommodation communications and track implementation and review dates
Route leave questions to Total Rewards and maintain clear handoffs
Execute approved offboarding, Workday transactions, separation documentation, notifications, and access removal
Coordinate final pay information and deadlines with Payroll and jurisdiction-specific checklists
Manage I-9 verification, reverification, and correction follow-up through Equifax
Serve as primary liaison with Equifax for unemployment claims and track deadlines
Own assigned People Relations projects and process improvements, including handbook updates, performance review cycles, succession planning coordination, and background check workflows
Maintain procedures, templates, and employee resources; facilitate training on approved People Relations processes
Review case trends and process completion, and share recommended actions with People Relations leadership

Requirements

What you’ll need

3+ years of progressive experience in Human Resources, People Operations, or Employee Relations, including at least 2 years of hands-on employee relations work
Demonstrated experience independently managing routine employee relations cases through resolution, conducting fact-finding interviews, and preparing objective case documentation
Experience advising leaders on attendance, performance, corrective action, and policy application, with sound judgment about when to escalate a concern
Working knowledge of employment practices and applicable federal, state, and local requirements related to employee relations, accommodations, I-9 compliance, and offboarding
Clear written and verbal communication, discretion with sensitive information, and ability to approach difficult conversations calmly, fairly, and respectfully
Ability to balance a case workload with time-sensitive employee processes, maintain accurate records, and follow through with minimal day-to-day direction
Proficiency with Workday and other HR systems, case tracking, Google Workspace, and Microsoft Office, including spreadsheets for reporting and follow-up
Experience supporting hourly and part-time employees across multiple locations in fitness, retail, hospitality, or another service environment is helpful
Experience with Workday, AllVoices, or Equifax, and with accommodation intake, offboarding, I-9 processes, or unemployment claims is helpful
PHR, SHRM-CP, or another relevant HR certification is helpful

Benefits

Comp & perks

Flexible PTO
Technology & cell phone stipend
401k with employer match
Health, dental, & vision insurance
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