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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Account Management and Customer Success, with a strong focus on identifying commercial opportunities and driving product adoption. Proficient in data analysis to optimize merchant growth and enhance revenue through effective communication and negotiation.
Highest-signal resume keywords
B2B Account ManagementFluent EnglishFluent SpanishAnalytical MindsetStrong Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisRevenue OptimizationProduct Adoption StrategiesUpsellingCross-Selling
Soft Skills
Communication SkillsNegotiation SkillsOwnershipDecision-MakingCollaboration
Industry Keywords
FintechPaymentsB2B MerchantsClient-Facing RolesIberian Market
About the role
Key responsibilities & impact- Manage and grow a portfolio of existing B2B merchants
- Act as a trusted payments advisor to merchants
- Identify upsell, cross-sell, and expansion opportunities
- Increase revenue and Solidgate's wallet share
- Understand merchant challenges and recommend relevant Solidgate products
- Drive product adoption
- Analyse payment volumes, approval rates, revenue, and other key metrics
- Identify opportunities and optimise costs to support merchant growth
- Present solutions and negotiate with key decision-makers
- Collaborate with Sales, Product, and other teams
- Stay close to the Iberian market and contribute regional insights
Requirements
What you’ll need- 3+ years of experience in B2B Account Management, Customer Success, or a client-facing Sales/Business Development role
- Fluent English and Spanish for business conversations and negotiations
- Fluent Portuguese welcome as an alternative to Spanish
- Ability to identify commercial opportunities, grow client accounts, and deliver measurable business results
- Strong presentation, communication, and negotiation skills
- Analytical mindset and ability to turn data into practical business recommendations
- Ability to take ownership, make decisions, and work independently
- Willingness to travel for merchant meetings and industry events
- Experience in fintech or payments is a plus, not a requirement
Benefits
Comp & perks- Quarterly performance bonuses linked to portfolio results
- Structured onboarding
- Hands-on guidance from experienced Account Managers
- Professional development and specialised expertise in payment orchestration
- Opportunity to take on greater responsibility and potentially help build the local Account Management function
- International team collaboration
- Employee referral bonus for successful hires
