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Solidigm

Associate Account Manager

Solidigm

. Support account managers and Field Applications Engineers in understanding customer needs .

Posted 9/19/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $120,500 - $192,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and support capabilities, with a foundational understanding of sales processes, forecasting, and semiconductor technology. Excels in collaboration across functions and maintaining detailed account documentation to drive business objectives.

Highest-signal resume keywords
Customer EngagementSales Process UnderstandingForecasting SkillsCollaboration Across FunctionsAccount Documentation Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ForecastingSales ProcessesCRM SystemsOpportunity TrackingAccount PlanningData AnalysisTechnical Concept CommunicationLogistical SupportRevenue ReportingCustomer Action Logs
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationActive ListeningAttention to DetailOrganizational SkillsTime ManagementCuriosityProfessionalismGrowth MindsetRelationship Building
Industry Keywords
Semiconductor TechnologyCloud InfrastructureData CentersEnterprise Storage SolutionsCustomer WorkloadsMarket TrendsBusiness ReviewsSupply CoordinationQuarterly Business ReviewsSales Activity Records

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support account managers and Field Applications Engineers in understanding customer needs
  • Track account priorities and ensure timely follow-through on customer requests
  • Develop knowledge of customer requirements, Solidigm products, sales processes, and market dynamics
  • Assist in preparing customer-facing materials, meeting follow-ups, business reviews, forecasts, and internal updates
  • Coordinate with Sales, Engineering, Strategic Planning, Global Operations, and other cross-functional stakeholders
  • Create, maintain, and update account plans, opportunity trackers, customer action logs, and account documentation
  • Maintain opportunity information, meeting notes, customer contacts, and sales activity records in CRM systems
  • Support pipeline development, forecast preparation, design win tracking, and revenue reporting
  • Help resolve customer issues and coordinate deliverables
  • Ensure operational, logistical, and technical support for assigned accounts

Requirements

What you’ll need
  • Ability to travel up to 50%
  • Strong interest in sales, customer engagement, semiconductor technology, cloud infrastructure, data centers, or enterprise storage solutions
  • Ability to learn technical concepts quickly and communicate product, supply, and business information clearly
  • Customer-focused mindset with strong follow-through and responsiveness
  • Foundational understanding of forecasting, pricing, contracts, supply coordination, customer meetings, or quarterly business reviews
  • Strong written and verbal communication skills
  • Active listening skills and sound judgment
  • Strong collaboration skills across functions
  • Analytical mindset and attention to detail
  • Curiosity and willingness to develop knowledge of storage technologies, SSD products, customer workloads, and market trends
  • Strong organizational and time management skills
  • Ability to build productive working relationships with peers, managers, cross-functional teams, and customer contacts
  • Growth mindset, professionalism, and commitment to continuous learning
  • Ability to connect customer requirements, internal execution, and business objectives
  • Bachelor's degree or equivalent experience not explicitly stated; no educational credential required in the posting

Benefits

Comp & perks
  • Restricted stock units (RSU)
  • Restricted cash units (RCU)
  • Cash bonus programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Supplemental life and AD&D insurance
  • Short- and long-term disability
  • Healthcare flexible spending accounts
  • Dependent care flexible spending accounts
  • Company match on eligible 401(k) plan contributions
  • Remote work