Deployment Specialist

Solink

. Manage relationships with customers, vendors, partners, and internal teams to ensure Solink is deployed to all sites on time .

Posted 10/5/2026full-timeRemote • CanadaJunior💰 CA$47,860 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and deployment processes, ensuring timely and efficient integration of Solink solutions while maintaining strong relationships with customers and stakeholders. Proficient in utilizing project management tools and reporting metrics to drive process improvements and support operational goals.

Highest-signal resume keywords

Project ManagementCustomer Relationship ManagementGoogle Suite ProficiencySalesforce ExperienceProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementDeployment ManagementKPI TrackingInstallation CoordinationTroubleshootingProcess AutomationReporting Metrics

Soft Skills

Strong Communication SkillsCustomer Service OrientationProblem OwnershipTeam CollaborationProactive Communication

Tools & Technologies

Google SuiteSmartSheetsSalesforce

Certifications & Qualifications

Criminal Records Check

Industry Keywords

Operations CoordinationStakeholder ManagementDeployment ProcessesSupplier ManagementBudget Management

About the role

Key responsibilities & impact

Manage relationships with customers, vendors, partners, and internal teams to ensure Solink is deployed to all sites on time
Communicate with customers about integrating Solink into their businesses
Work with Sales teams to understand and meet customer needs
Build trust-based relationships and keep stakeholders informed throughout deployments
Coordinate installations with subcontractors and integrators across global regions
Validate installations against Solink standards and notify customers upon completion
Act as a trusted advisor for customer escalations
Coordinate and schedule installation workloads for the internal Deployment Support team
Scope and plan deployments, delivering them on time and within expectations
Maintain project/deployment reporting and KPI tracking
Use project management tools and internal systems to manage deployments and provide updates
Act as intermediary between internal and external project stakeholders
Lead daily, weekly, and monthly stand-up and status update meetings
Contribute to quarterly business review calls with key customer groups
Apply standard deployment processes and seek second opinions when appropriate
Collaborate with internal teams to address obstacles
Drive process improvements supporting Solink’s growth targets
Manage, track, and approve supplier and subcontractor invoices
Ensure projects remain within budget
Serve as a subject matter expert on Solink deployment processes
Manage and track hardware purchases, shipments, and deliveries; flag supply or shipping risks

Requirements

What you’ll need

Minimum of 1–2 years of experience in an operations coordinator, project, or deployment management role; new graduates with some experience welcome
Experience ideally supporting large-scale clients and projects
Ability to take complete ownership of problems from identification through resolution
Proficiency with Google Suite (Sheets, Word, Gmail, Calendar), SmartSheets, and Salesforce
Ability to work independently or within a team supporting partners, customers, and projects
Self-starter who thinks outside the box and brings forward new ideas
Ability to assess and improve processes, including identifying automation opportunities
Comfort reporting project metrics and performance to diverse stakeholders
Strong written and verbal English communication skills
Strong customer service orientation
Ability to explain troubleshooting steps and technical solutions clearly to customers
Proactive communication of progress and blockers
Criminal records check upon hire
Canadian citizen, dual citizen, or eligible to work in Canada
Willingness to comply with Solink’s security policies and standards

Benefits

Comp & perks

Meaningful equity; every full-time, permanent employee has a stake in Solink’s growth
Fully paid health & dental with no waiting period
$500 health spending account
Monthly reimbursement for fitness, wellness, or mental health programs
Flexible work arrangements where the role allows
Advancement based on contribution, initiative, and ability to raise the bar
Social events including So-learns, Solink-o, and So-lunches