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Solink

Director, Solutions Engineering

Solink

. Lead, coach, and develop two Solutions Engineering teams and their leaders .

Posted 11/2/2026full-timeOttawa • CanadaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Solutions Engineering and Sales Engineering, with a strong focus on technical discovery, solution design, and leading cross-functional initiatives. Proven ability to coach teams, enhance technical competency, and drive effective sales execution in complex B2B environments.

Highest-signal resume keywords
Solutions Engineering LeadershipTechnical DiscoverySolution DesignB2B SaaS Sales ExperienceExecutive Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Solutions EngineeringSales EngineeringSolution ArchitectureTechnical DiscoverySolution DesignDemo DevelopmentObjection HandlingCompetitive PositioningAI ExperienceIoT Solutions
Soft Skills
CoachingStorytellingExecutive PresenceCommunication
Tools & Technologies
POS InfrastructureNetwork PlanningBandwidth PlanningDeployment Requirements
Industry Keywords
B2BTechnical SalesChannel PartnersSecurity ComplianceMulti-Location Environments

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Lead, coach, and develop two Solutions Engineering teams and their leaders
  • Establish expectations, career paths, performance standards, and a consistent operating model across segments
  • Oversee technical discovery, solution design, demos, workshops, objection handling, competitive positioning, technical validation, closing, and handoff
  • Build repeatable demo frameworks and talk tracks by vertical and persona
  • Coach Solutions Engineers on storytelling, executive presence, and technical credibility
  • Ensure solutions account for camera, recorder, network, POS infrastructure, hardware needs, appliance sizing, bandwidth planning, site readiness, and deployment requirements
  • Lead architecture discussions, site surveys, RFPs, security and compliance reviews, and pilot design
  • Partner with Sales Enablement to improve AE technical competency and channel partner and installer self-sufficiency
  • Define when partner-led scoping and installation are appropriate
  • Partner with Product on customer requirements, technical gaps, competitive intelligence, and launch readiness
  • Lead cross-functional initiatives improving technical sales execution, customer experience, and organizational scalability
  • Use business and team performance metrics to evaluate effectiveness and prioritize investments
  • Drive adoption of processes, tools, and ways of working
  • Travel occasionally to events and customer sites across North America

Requirements

What you’ll need
  • 8+ years of experience in Solutions Engineering, Sales Engineering, or Solutions Architecture
  • 3+ years leading leaders
  • Experience supporting complex B2B SaaS or technical sales in enterprise and multi-location environments
  • Strong technical discovery and solution design background
  • Excellent demo, storytelling, and executive communication skills
  • Ability to tailor technical messaging by persona, industry, and business outcome
  • Experience selling solutions combining software and hardware, such as physical security, video, networking, or IoT
  • AI or computer vision experience is an asset
  • Experience leading Solutions Engineering teams across multiple customer segments is nice to have
  • Experience with channel partners and partner-led technical sales motions is nice to have
  • Experience scaling pre-sales organizations through significant growth is nice to have
  • Candidates must undergo a criminal records check upon hire
  • Must be a Canadian Citizen, including dual citizens, or eligible to work in Canada
  • Must comply with Solink’s security policies and standards

Benefits

Comp & perks
  • Meaningful equity; every full-time, permanent employee has a stake in company growth
  • Fully paid health and dental insurance with no waiting period
  • $500 health spending account
  • Monthly reimbursement for fitness, wellness, or mental health programs
  • Flexible work arrangements where the role allows
  • Advancement based on contribution, initiative, and ability to raise the bar
  • Social connection activities including So-learns, Solink-o, and So-lunches