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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management with a focus on customer relationship building, revenue protection, and growth within SaaS or martech environments. Proficient in coordinating cross-functional teams and executing structured account and recovery plans to achieve renewal and expansion targets.
Highest-signal resume keywords
Account ManagementRenewal And Expansion TargetsCross-Functional CoordinationStakeholder Relationship BuildingForecasting Accuracy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningRevenue ProtectionForecastingRecovery PlanningBusiness Planning
Soft Skills
Relationship BuildingCommunicationProblem SolvingCollaboration
Industry Keywords
SaaSMartechFinancial ServicesIGamingE-CommerceSubscription ModelsUsage-Based Models
About the role
Key responsibilities & impact- Own the business relationship for a portfolio of Solitics customers
- Protect revenue, grow accounts, and ensure each customer has one coordinated business plan
- Own account plans covering stakeholders, decision-makers, objectives, opportunities, risks, and renewal dates
- Build relationships with executive sponsors and budget owners
- Lead renewal and expansion discussions and maintain an accurate portfolio forecast
- Remove executive-level obstacles such as missing sponsorship, unclear ownership, or budget gaps
- Lead recovery plans for at-risk accounts and assign actions to relevant teams
- Own new-brand and new-entity opportunities within existing customers together with Sales
- Coordinate with Customer Success, Customer Project Management, Delivery & Support, and Sales
- Raise business urgency for cross-functional work and join business-critical or executive communications when needed
Requirements
What you’ll need- 3-4 years of experience in account management, ideally in SaaS or martech
- Track record of owning renewal and expansion targets and forecasting them accurately
- Ability to build relationships with senior stakeholders and executive sponsors
- Strong cross-functional coordination skills
- Structured, plan-driven approach to maintaining account and recovery plans
- Familiarity with usage-based or subscription commercial models is a plus
- Exposure to financial services, iGaming, or e-commerce is an advantage
Benefits
Comp & perks- Hybrid work arrangement