FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration, data integrity management, and user training while effectively supporting CRM processes and enhancements. Proven ability to develop reports and dashboards that drive business insights and optimize Salesforce usage across teams.
Highest-signal resume keywords
Salesforce AdministrationCRM Data ManagementUser Training and SupportReporting and Dashboard DevelopmentHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM AdministrationSalesforce User SupportData Quality MonitoringSalesforce ReportingSalesforce Dashboard DevelopmentData CleansingCross-Platform IntegrationSystem TestingProcess OptimizationTechnology Research
Soft Skills
Communication SkillsPresentation SkillsCollaboration
Tools & Technologies
Salesforce
Industry Keywords
HealthcareMedical DevicePharmaceuticalLife Sciences
About the role
Key responsibilities & impact- Manage day-to-day CRM administrative activities
- Provide Salesforce user, data, security, and administration support
- Troubleshoot, train, and assist CRM users
- Prepare CRM data for loading into Salesforce
- Maintain CRM data integrity and quality through regular monitoring
- Support account-data cleansing and changes before downstream processing
- Develop reporting to help business users identify and maintain data quality
- Develop Salesforce reports and dashboards based on business requirements
- Support business reviews using Salesforce data
- Develop usage metrics to monitor Salesforce activities and adoption
- Collect enhancement ideas and business requirements from users and collaborate with IT on improvement projects
- Research technology improvements for the CRM platform
- Design, build, test, review, and refine Salesforce processes and functionality
- Support cross-platform integration activities related to Salesforce
- Support system testing for Salesforce updates and new application launches
- Activate and support new CRM release features
- Communicate system changes and provide user training
- Develop or maintain CRM job aids, playbooks, and supporting training materials
- Work with divisions to understand business processes and requirements
- Help divisions optimize processes through Salesforce
- Support lead-to-opportunity conversion and dashboard use to track opportunity progression and pipeline
- Drive effective Salesforce usage and adoption across business teams
Requirements
What you’ll need- Bachelor's Degree in Business Administration, or related fields
- Minimum 3 years of experience
- Experience in CRM
- Good English communication and presentation skills
- Healthcare, Medical Device, Pharmaceutical, or Life Sciences industry experience
- Work location: Shanghai
- Hybrid Eligible
Benefits
Comp & perks- Solventum offers programs supporting physical and financial well-being
- Competitive pay and benefits
- Hybrid work arrangement