Field Service Representative I

Solventum

. Serve healthcare clients, patients, and hospital staff through delivery, pickup, maintenance, and onsite service of medical device equipment .

Posted 10/6/2026full-timeOmaha • Nebraska • United StatesJunior💰 $37,840 - $52,030 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical equipment preparation, maintenance, and customer service, ensuring compliance with safety and operational standards. Proficient in inventory management and effective communication to enhance client relationships and service delivery.

Highest-signal resume keywords

Medical Equipment MaintenanceCustomer Relationship ManagementInventory TrackingEffective Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Equipment PreparationQuality Control TestingOrder ManagementDocument ManagementFitness Testing Compliance

Soft Skills

Time ManagementPrioritizationCustomer Service Orientation

Tools & Technologies

IOS ApplicationsCompany-Issued Computers

Certifications & Qualifications

Valid Driver’s LicenseHealthcare Credentials

Industry Keywords

HealthcareMedical Device EquipmentOnsite ServiceSafety PoliciesService-Related Experience

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

Serve healthcare clients, patients, and hospital staff through delivery, pickup, maintenance, and onsite service of medical device equipment
Build, cultivate, and maintain customer relationships
Prepare medical equipment for patient use, including cleaning, disinfection, quality control testing, routine maintenance, and documentation
Execute order management and maintain accurate records using company-issued computers and electronic equipment
Respond to service and product inquiries, gather customer feedback, and escalate issues when appropriate
Research missing or misplaced medical equipment
Safely operate a company vehicle for equipment delivery, retrieval, and onsite customer service
Organize assigned work to meet customer service timeframes
Track inventory of assets, parts, disposables, and supplies
Coordinate product delivery and retrieval with customers
Pick, pack, ship, and receive inbound and outbound shipments using third-party partners
Load and unload medical equipment from company vehicles
Follow work, safety, corporate, and departmental policies while maintaining a clean, orderly, and safe environment

Requirements

What you’ll need

High School Diploma/GED or higher
Minimum of 1 year of work experience in a customer facing or service-related field
Current, valid Driver’s License
Ability to work non-traditional work schedules, including extended hours, evenings, weekends, and on-call duties
Ability to meet physical requirements through fitness testing as required in the Job Safety Analysis (JSA)
Experience with Microsoft Office & iOS applications
Effective verbal and written communication skills
Time management and prioritization skills
May be required to possess licenses, vaccinations, and/or other credentials or qualifications for entry into healthcare or third-party facilities
Must be legally authorized to work in country of employment without sponsorship for employment visa status

Benefits

Comp & perks

Medical, Dental & Vision
Health Savings Accounts
Health Care & Dependent Care Flexible Spending Accounts
Disability Benefits
Life Insurance
Voluntary Benefits
Paid Absences
Retirement Benefits
Company-provided vehicle
Up to 10% domestic travel opportunities