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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and support within the healthcare sector, with a focus on medical device equipment management, order accuracy, and effective communication. Proficient in inventory tracking and maintaining compliance with safety and operational policies.
Highest-signal resume keywords
Customer Service ExperienceMedical Device Equipment ManagementOrder ManagementValid Driver’s LicenseMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementInventory TrackingMedical Equipment MaintenanceQuality CheckingLoading and Unloading Equipment
Soft Skills
Effective CommunicationTime ManagementPrioritization
Tools & Technologies
Microsoft OfficeIOS ApplicationsElectronic Documentation
Certifications & Qualifications
High School Diploma/GED
Industry Keywords
HealthcareCustomer-Centric SolutionsEquipment DeliverySafety PoliciesService-Related Field
Tech Stack
Tools & technologiesiOS
About the role
Key responsibilities & impact- Serve healthcare clients through delivery, pickup, maintenance, and transportation of medical device equipment
- Support patients and hospital staff with customer-centric solutions
- Execute accurate order management and maintain documentation and records using company-issued computers and electronic equipment
- Evaluate service and product inquiries, provide prompt responses, gather customer feedback, and escalate issues when appropriate
- Assist customers with research and due diligence for missing or misplaced medical equipment
- Safely operate a company vehicle for equipment delivery, retrieval, and onsite customer service
- Clean, disinfect, quality-check, validate, and perform routine maintenance on medical device equipment
- Organize assigned work to meet customer service timeframes
- Track inventory of assets, parts, disposables, and supplies
- Coordinate product delivery and retrieval with customers
- Pick, pack, ship, and receive inbound and outbound shipments using third-party partners
- Load and unload medical equipment from company vehicles
- Follow work, safety, company, and departmental policies and maintain a clean, orderly, and safe work environment
Requirements
What you’ll need- High School Diploma/GED or higher
- Minimum of 1 year of work experience in a customer-facing or service-related field
- Current, valid Driver’s License
- Ability to work non-traditional schedules, including extended hours, evenings, weekends, and on-call duties
- Ability to meet physical requirements through fitness testing as required in the Job Safety Analysis (JSA)
- Experience with Microsoft Office and iOS applications
- Effective verbal and written communication skills
- Time management and prioritization skills
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status
Benefits
Comp & perks- Medical, Dental & Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
- Company-provided vehicle
- Up to 10% domestic travel may include meetings or business functions requiring commercial air travel