FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and relationship management within the healthcare sector, with a strong focus on medical equipment handling, order management, and compliance with safety protocols.
Highest-signal resume keywords
Customer Relationship ManagementMedical Equipment MaintenanceOrder ManagementVerbal And Written Communication SkillsTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Equipment PreparationQuality-Control TestingInventory ManagementFitness TestingElectronic Documentation
Soft Skills
Customer ServiceProblem SolvingTeam CollaborationProcess Training
Tools & Technologies
Microsoft OfficeIOS Applications
Certifications & Qualifications
High School Diploma/GEDValid Driver’s License
Industry Keywords
HealthcareMedical Device EquipmentSafety ProtocolsService Center Operations
Tech Stack
Tools & technologiesiOS
About the role
Key responsibilities & impact- Serve healthcare clients through delivery, pickup, maintenance, and transportation of medical device equipment
- Build, cultivate, and maintain customer relationships with healthcare customers, patients, and hospital staff
- Prepare medical equipment for patient use, including cleaning, disinfection, quality-control testing, validation, and routine maintenance
- Execute order management and maintain accurate electronic documentation and records
- Evaluate service and product inquiries, provide prompt responses and follow-up, and identify unmet customer needs
- Research missing or misplaced medical equipment at customer locations and service environments
- Safely operate a company vehicle for equipment delivery, retrieval, and onsite customer service
- Organize work to meet customer service timeframes
- Pick, pack, ship, receive, load, and unload medical equipment and supplies
- Follow work, safety, company, and departmental policies and maintain a clean, orderly, and safe work environment
- Assist with process training for staff and customers
- Serve as designated facility contact person when the Field Service Lead is absent
- Own a core service center process, such as inventory management, tracking, reconciliation, and order management
- Serve as a next-level escalation point and take ownership of at least one key service center responsibility
Requirements
What you’ll need- High School Diploma/GED or higher
- Minimum of 3 years of work experience in a customer-facing or service-related field
- Current, valid Driver’s License
- Ability to work non-traditional work schedules, including extended hours, evenings, weekends, and on-call duties
- Ability to meet physical requirements through fitness testing as required in the Job Safety Analysis (JSA)
- Experience with Microsoft Office and iOS applications
- Demonstrated verbal and written communication skills
- Demonstrated time management and prioritization skills
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status
Benefits
Comp & perks- Medical, Dental & Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
- Company-provided vehicle
- Up to 15% domestic travel, including potential business meetings and functions requiring commercial air travel