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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software implementation and support, particularly within healthcare coding workflows, while effectively collaborating with clients and team members to ensure successful deployment and configuration of Solventum products.
Highest-signal resume keywords
Software Implementation ExperienceHealthcare Coding Workflow KnowledgeSolventum 360 Encompass Professional ProductsSQL ProficiencyElectronic Medical Record Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software SupportProject DeliverablesConfiguration Change ControlRoot-Cause AnalysisTroubleshootingTestingDocumentation DevelopmentClient-Facing ImplementationWorkflow ValidationTraining System Administrators
Soft Skills
CollaborationIssue ResolutionCommunicationProblem-SolvingAdaptability
Tools & Technologies
Solventum ProductsWindows ServerNetworking
Industry Keywords
HealthcareElectronic Medical RecordRevenue Cycle ManagementComplianceSecurity Standards
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Collaborate with clients and Solventum team members to deploy and configure Solventum products
- Complete project deliverables and serve implementation needs
- Assess customer coding, CDI, and visit workflows and validate proposed future-state workflows against project objectives
- Configure, test, and validate Solventum Revenue Cycle application environments
- Lead issue resolution, configuration change control, issue tracking, and documentation
- Analyze and isolate issues with support and escalation teams for root-cause analysis and troubleshooting
- Train system administrators and end users on product maintenance and administration
- Lead testing and go-live support
- Keep current with new features, functions, business issues, policies, and implementation options
- Develop and update educational materials, documentation, tools, and programs
- Comply with corporate policies, procedures, and security standards
Requirements
What you’ll need- Bachelor’s Degree or higher from an accredited university and minimum of four years of experience with software support and/or software implementation; OR High School Diploma/GED or higher from an accredited institution and minimum of eight years of experience in software and/or software implementation
- Minimum of two combined years of working knowledge of hospital and/or professional healthcare coding workflow
- Minimum of two years’ experience in a client-facing implementation role
- Knowledge of Solventum™ 360 Encompass™ Professional products
- Electronic Medical Record implementation experience
- SQL, Windows Server and Networking
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status
- Up to 10% domestic/international travel may be required
Benefits
Comp & perks- Medical, Dental & Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
- Paid travel arrangements and related expenses for required on-site onboarding
- Relocation Assistance may be authorized
