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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT vendor management, including governance frameworks, supplier segmentation, and performance reporting. Proven ability to lead teams, negotiate complex contracts, and optimize vendor relationships for cost efficiency and value realization.
Highest-signal resume keywords
IT Vendor ManagementSLA/XLA GovernanceSoftware Asset ManagementNegotiation SkillsTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT SourcingSupplier GovernancePerformance ReportingCost OptimizationValue RealizationTransition ManagementMulti-Supplier IntegrationBudget ManagementContract NegotiationGovernance Frameworks
Soft Skills
Strategic ThinkingExecutive PresenceCommercial AcumenChange LeadershipTalent Development
Tools & Technologies
ServiceNowAxoniusPower BIContract Lifecycle Platforms
Industry Keywords
Third-Party RiskCompliance OversightBusiness ContinuityRegulated IndustriesVMO Management
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Set the medium- to long-term strategy and operating plan for IT vendor management
- Manage the strategic supplier portfolio, including managed service providers, professional services and software publishers
- Establish the governance model, supplier segmentation, performance standards and policies for Solventum IT's third-party ecosystem
- Own end-to-end governance of strategic MSP relationships across infrastructure, applications, service desk and other managed services
- Lead executive steering committees and quarterly business reviews
- Govern SLA/XLA performance, service credits, earn-backs, productivity commitments, innovation commitments and multi-supplier service integration
- Direct the MSP lifecycle, including sourcing strategy inputs, transition and transformation oversight, steady-state performance, contract changes, renewals and service reviews
- Negotiate scope, service levels, pricing levers and commercial remedies with Procurement and Legal
- Support IT Pillars/LT with vendor portfolio budgets and spend
- Forecast MSP and software run-rate; validate invoices, credits and consumption; approve delegated deviations; deliver cost avoidance, optimization and value realization outcomes
- Lead software asset management, including entitlement governance, renewals, true-ups, audit defense, publisher risk reviews and automated reclamation
- Integrate supplier, contract, service and license data across ServiceNow, CMDB and procurement sources
- Build and lead a high-performing VMO team of vendor managers, software asset management analysts and governance specialists
- Set objectives, manage performance, coach and develop talent, and scale processes, tooling and reporting
Requirements
What you’ll need- Bachelor's Degree or higher
- 15+ years of experience in IT vendor management, IT sourcing, supplier governance, software asset management, IT operations or IT service management in a complex global enterprise
- 8+ years governing large, multi-million-dollar vendor relationships
- Experience with SLA/XLA and service credit regimes
- Experience with transitions, steady-state performance and renewals
- Experience with multi-supplier service integration models
- Experience setting strategy and operating models for a vendor management office or comparable function
- Experience with governance frameworks, supplier segmentation, policies, controls and performance reporting
- Experience owning third-party IT budgets and commercial outcomes, including forecasting, invoice and credit validation, and measurable cost optimization and value realization
- Ability to negotiate and counsel at an expert level with senior suppliers and executives
- Ability to defend difficult commercial and performance positions and resolve high-stakes escalations
- Experience leading and developing teams, or directing cross-functional and external resources, in a global, matrixed organization
- Must be legally authorized to work in country of employment without sponsorship for employment visa status
- Master's degree in Business, Information Systems, Supply Chain, Engineering or a related discipline (additional qualification)
- Experience with SIAM or ITIL-based multi-sourcing models, outcome-based or XLA-driven MSP contracts, and supplier exit and re-sourcing planning (additional qualification)
- Experience with ServiceNow, Axonius, contract lifecycle platforms, Power BI or similar governance and reporting tools (additional qualification)
- Experience with third-party risk, security, business continuity and compliance oversight of MSPs in regulated industries (additional qualification)
- Experience running a VMO from a global capability center with US/EU stakeholders and suppliers (additional qualification)
- Strategic thinking, executive presence, commercial acumen, negotiation, change leadership and talent development
Benefits
Comp & perks- Solventum offers programs supporting physical and financial well-being
- Competitive pay and benefits benchmarked against comparable companies