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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare order intake, order entry, and documentation workflows, with strong organizational skills and attention to detail. Capable of effective communication and coordination across clinical, sales, and operational teams while managing multiple assignments.
Highest-signal resume keywords
Healthcare Order IntakeOrder Entry WorkflowsDocumentation ManagementExpress Therapy PortalElectronic Health Records
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare OperationsMedical Sales SupportDMEHome CareBusiness Process ApplicationDocumentation OrganizationRecord MaintenanceIssue Escalation
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAttention to DetailIndependent WorkCross-Functional Collaboration
Tools & Technologies
HEROCustomer PortalsHealthcare Order-Management Systems
Certifications & Qualifications
High School DiplomaBachelor’s Degree
Industry Keywords
Healthcare EnvironmentClinical CoordinationSales CoordinationCustomer Interaction
About the role
Key responsibilities & impact- Support healthcare order intake, order entry, and documentation workflows
- Retrieve, review, and organize supporting documentation from multiple systems or sources
- Apply established business processes and role-specific guidelines to prepare accurate work for downstream review
- Communicate and coordinate directly with clinical, hospital-based, or internal business partners
- Coordinate order intake and documentation across Sales, Customer, Clinical, and Operations teams
- Explain status, next steps, and role boundaries clearly
- Maintain accurate records and manage multiple approved assignments
- Identify barriers and escalate issues appropriately
Requirements
What you’ll need- High School Diploma
- Advanced English C1
- Bachelor’s Degree or higher AND four (4) years of experience in healthcare operations, medical sales support, DME, home care, order entry, or a related healthcare environment; OR High School Diploma/GED AND eight (8) years of experience in those areas
- Experience with healthcare order intake, order entry, and documentation workflows
- Experience retrieving, reviewing, and organizing supporting documentation from multiple systems or sources
- Experience applying established business processes and role-specific guidelines to prepare accurate work for downstream review
- Direct communication and coordination with clinical, hospital-based, or internal business partners
- Experience coordinating order intake and documentation across Sales, Customer, Clinical, and Operations teams
- Experience with Express Therapy Portal, HERO, electronic health records, customer portals, or similar healthcare order-management systems
- Strong written and verbal communication skills
- Strong attention to detail and ability to organize documentation, maintain accurate records, and manage multiple approved assignments
- Ability to work independently within defined workflows, collaborate cross-functionally, identify barriers, and escalate issues appropriately
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status
Benefits
Comp & perks- Solventum offers programs supporting physical and financial well-being
- Competitive pay and benefits benchmarked against comparable companies
- Hybrid work arrangement with some remote work