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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client services within the K-beauty sector, leveraging bilingual proficiency in Korean and English to facilitate communication and drive growth. Proficient in managing performance metrics and coordinating cross-functional teams to optimize client account operations.
Highest-signal resume keywords
Account ManagementBilingual Proficiency In KoreanEcommerce ExperienceClient ServicesK-beauty Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GMVASPCVRAOVStock PlanningPerformance ReportingGrowth StrategyContent CoordinationLivestream CommerceKorean-to-English Translation
Soft Skills
Organised Under PressureConfident PresentationStakeholder Management
Tools & Technologies
TikTok ShopTikTok LIVE
Industry Keywords
K-beautyEcommerceRetailSocial CommerceBrand Management
About the role
Key responsibilities & impact- Own a portfolio of K-beauty client accounts end to end, including relationships, weekly GMV performance, and growth activities.
- Run weekly trading reviews with clients, report performance against targets, and agree next steps.
- Brief and coordinate internal content, affiliate, LIVE, and paid media teams so accounts operate as one funnel.
- Act as the primary liaison for Korean-speaking brand contacts and Korea-based stakeholders in Korean and English.
- Support hero SKU strategy, pricing, promotional calendars, and stock planning with the shop operations team.
- Localise and quality-check Korean-to-English and English-to-Korean communications across briefs, reporting, and client-facing materials.
- Identify growth opportunities within existing accounts and help build cases for scope expansion.
- Maintain accurate forecasts with clearly stated assumptions.
Requirements
What you’ll need- Native or bilingual proficiency in Korean, spoken and written, to a professional standard.
- Fluent, professional English, spoken and written.
- Experience in account management, client services or brand management, ideally in ecommerce, retail, beauty or social commerce.
- Comfortable owning a number and being accountable for it week to week.
- Confident presenting to clients and managing multiple stakeholders at once.
- Genuine interest in K-beauty and in how the category is winning on TikTok Shop.
- Organised under pressure: this is a fast-moving, multi-account role with weekly reporting cadence.
- Based in or able to commute to London; happy working from our N7 office as part of a hybrid setup.
- Prior experience with TikTok Shop, TikTok LIVE, or a livestream commerce platform is nice to have.
- Existing relationships or experience working with Korean beauty brands or distributors is nice to have.
- Familiarity with GMV, ASP, CVR, AOV and other ecommerce trading metrics is nice to have.
Benefits
Comp & perks- Competitive salary, benchmarked to experience and performance
- Performance-related bonus / commission aligned to commercial impact
- 28 days holiday + bank holidays
- Hybrid working with offices in London and Manchester
- Flexible working hours – we care about output, not clock-watching
- Clear progression paths with responsibility early
- Regular performance reviews focused on development and impact
- Direct exposure to high-growth brands across the UK, US and EU
- Opportunity to work at the cutting edge of TikTok Shop and social commerce
- Company pension scheme
- Monthly wellness allowance (gym, fitness, mental wellbeing or similar)
- Team socials and events throughout the year
- Staff discounts across our brands and partners
- Fast-paced, high-ownership culture
- Minimal bureaucracy and maximum accountability
- Surrounded by people who care about performance, creativity and doing things properly
- A business that wins with its clients, shared success matters
- We trust our people
- We move quickly and back good ideas
- You’ll have real influence, not just responsibility
- If you perform, you’ll grow, simple as that
