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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and supporting Datacenter environments, with a strong focus on VMware technologies and incident resolution. Capable of performing performance analysis, capacity planning, and collaborating effectively with technical teams to enhance infrastructure stability.
Highest-signal resume keywords
VMware Virtualization SolutionsDatacenter Environment AdministrationIncident ResolutionPerformance AnalysisVMware Certified Professional – Data Center Virtualization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Physical Server InfrastructureVirtual Server InfrastructureInfrastructure MonitoringCapacity PlanningTechnical SupportIncident HandlingPerformance TuningChange Implementation
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsTeamwork Skills
Tools & Technologies
VMware Technologies
Certifications & Qualifications
VMware Certified Professional – Data Center VirtualizationBachelor's Degree in Information Technology
Industry Keywords
Datacenter EnvironmentsVirtualized EnvironmentsInfrastructure ComponentsAvailabilitySecurity
Tech Stack
Tools & technologiesVMware
About the role
Key responsibilities & impact- Support, administer, and provide technical assistance for Datacenter environments
- Administer and maintain physical and virtual servers
- Provide support for virtualized environments, especially VMware technologies
- Identify, analyze, and resolve incidents related to operating systems, servers, and infrastructure components
- Provide Level 1 (N1) technical support, including ticket handling, logging, analysis, and escalation
- Perform performance analysis, tuning, and capacity planning
- Support the configuration, maintenance, and improvement of infrastructure environments
- Participate in planning and implementing changes, considering availability, performance, and security
- Identify opportunities for improvement and propose solutions to ensure environment stability
- Collaborate with other technical teams to resolve problems and incidents
Requirements
What you’ll need- Bachelor's degree in Information Technology or a related field
- VMware Certified Professional – Data Center Virtualization (VCP-DCV) certification
- Experience supporting and administering Datacenter environments
- Knowledge of physical and virtual server infrastructure
- Knowledge of VMware virtualization solutions
- Experience analyzing, handling, and resolving infrastructure incidents
- Knowledge of server monitoring, performance, and availability
- Availability to work onsite in Brasília, Federal District, during the specified night shift
- Strong analytical, problem-solving, communication, and teamwork skills
Benefits
Comp & perks- Flexible work arrangements that promote work-life balance
- Professional development and continuous growth of your skills
- Collaborative, diverse, and innovative work environment
- SONDA Academy: a learning platform for professional development
- Hybrid work, combining onsite and remote work
- SONDA Wellness: initiatives focused on physical, mental, and social well-being