Global Process Owner, Accounts Payable – Travel Expense

Sonos

. Lead standardized, scalable, and well-controlled Procure-to-Pay and Travel & Expense processes globally .

Posted 10/7/2026full-timeBoston • Massachusetts • United StatesSeniorLead💰 $108,000 - $135,500 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead standardized, scalable, and well-controlled Procure-to-Pay and Travel & Expense processes globally
Own end-to-end process design, governance, controls, performance, technology enablement, and improvement
Simplify and standardize processes, reduce exceptions and manual work, increase automation, strengthen controls, and improve employee and supplier experience
Own the global T&E operating model, including policies, booking and expense platforms, Corporate Card and Purchasing programs, TMC operations, expense processing, and service delivery
Manage an outsourced BPO partner and remain accountable for partnership performance, staffing, and escalations
Define global P2P and T&E standards, policies, process maps, RACIs, controls, documentation, and KPIs
Lead cross-functional governance on priorities, risks, process-design conflicts, exceptions, and investments
Own global scorecards and build measurable improvement roadmaps
Own the P2P operating model from intake and purchasing through receiving, supplier onboarding, invoicing, exception management, payment, and financial close
Own global Accounts Payable from invoice capture through matching, coding, approval, accounting, and payment
Establish exception management, supplier-payment processes, supplier-service standards, and working-capital improvements
Own an audit-ready control framework and partner on SOX, financial controls, tax, regulatory, fraud-prevention, access, and segregation-of-duties requirements
Partner with Indirect Procurement on source-to-pay governance, supplier adoption, contract compliance, spend insights, and process handoffs
Oversee T&E booking, TMC operations, expense processing, reimbursement accuracy, Corporate Card administration, settlement, reconciliation, and traveler duty of care
Act as business product owner for P2P and T&E technology, defining priorities, requirements, roadmaps, and backlogs
Use process mining, analytics, workflow automation, and AI to reduce friction, exceptions, and manual work
Own BPO scope, SLAs, capacity, scorecards, QBRs, escalations, knowledge transfer, and continuous improvement
Drive adoption through stakeholder engagement, communications, training, self-service guidance, and measurement
Report to the Director, GBS Controller and partner with global finance, procurement, technology, compliance, legal, people, audit, and business stakeholders

Requirements

What you’ll need

Bachelor's degree in Accounting, Finance, Supply Chain, Business, or a related field
7+ years of progressive experience in P2P, Accounts Payable, procurement operations, GBS, shared services, or finance operations and transformation
End-to-end P2P expertise, particularly in Accounts Payable and transactional procurement
Experience owning, designing, or transforming processes across regions, business units, or service-delivery teams
Strong knowledge of financial controls, SOX, and P2P and T&E risk management
Large-scale ERP experience; SAP S/4HANA strongly preferred
Proven success simplifying, standardizing, and automating operational processes
Strong analytical, influencing, and change-management skills; ability to drive cross-functional outcomes without direct authority
Ability to turn complex operational issues into clear priorities, decisions, and measurable outcomes
Self-starter with integrity, intellectual curiosity, and a continuous-improvement mindset
Global Process Owner or global process leadership experience in GBS or shared services preferred
Experience managing outsourced, offshore, or global transactional services preferred
Experience with SAP procurement and AP technologies and workflows, such as OpenText, VIM, Ariba, or equivalent preferred
Experience with corporate T&E programs and platforms such as Navan preferred
Experience with supplier enablement, e-invoicing, and global digital-invoicing requirements preferred
Experience applying process mining, analytics, automation, or AI in finance or procurement preferred
Experience leading ERP transformation, shared-services evolution, BPO transitions, or acquisition integrations preferred
Experience in a global public company across countries and time zones preferred
CPA, Lean, Six Sigma, or another relevant certification is a plus
Experience in consumer electronics, hardware, software, SaaS, or another complex global environment is a plus

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
A 401(k) plan with company matching and immediate vesting
An Open Time Off policy (OTO)
80 hours of sick time upon hire, refreshed annually
Up to 12 paid holidays per calendar year
Generous paid leave program for new parents or to care for a family member with a serious health condition
Short- and long-term disability for your own medical condition
Company-paid Disability, Life, and AD&D Insurance
Voluntary Life, AD&D, Accident, and Pet Insurance
Mental health benefits
Generous employee discount program
Sonos Radio HD - on us!
Hybrid work arrangement