Supply Chain & Operations Manager – On-Site

SonoSim, Inc.

. Oversee order processing from receipt through software activations, shipment, and delivery .

Posted 10/30/2026part-timeVenice • California • United StatesMid-LevelSenior💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in order processing, inventory management, and vendor relationship management within operations or supply chain roles. Proficient in Salesforce and adept at maintaining quality control and ISO documentation standards.

Highest-signal resume keywords

Order Processing ManagementVendor Relationship ManagementSalesforce ProficiencyInventory AuditingQuality Control Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order Management ToolsInventory ManagementDatabase Error PreventionShipping OperationsISO Documentation ManagementProduct InspectionAccounts Receivable CollectionsForecasting InventorySaaS Industry KnowledgeMedical Device Industry Knowledge

Soft Skills

Strong Customer-Service MindsetExcellent Communication SkillsAttention to DetailProblem-Solving SkillsAdaptability

Tools & Technologies

SalesforceGoogle ApplicationsMicrosoft ApplicationsSpreadsheetsShared Communication Systems

Industry Keywords

OperationsSupply ChainQuality-Controlled EnvironmentsVendor RMAsShipping Requirements

About the role

Key responsibilities & impact

Oversee order processing from receipt through software activations, shipment, and delivery
Configure software, maintain accurate order details, prevent database errors, forecast inventory, and resolve vendor issues
Manage vendor relationships, vendor RMAs, and purchase orders
Manage ISO documentation and ensure activities follow documented ISO practices
Package and ship products according to quality and packaging standards
Own inbound and outbound domestic and international shipping operations
Maintain knowledge of shipping requirements and update systems, processes, and records
Maintain physical inventory; receive, inspect, and store incoming products and supplies
Oversee product inspections and support quality-control procedures
Conduct monthly inventory audits, reconcile inventory, and process member and vendor RMAs
Maintain inventory and order records in Salesforce
Identify workflow issues and suggest practical improvements
Serve as first point of contact for member questions about orders, shipping, delivery timing, returns, and basic product guidance
Maintain working knowledge of SonoSim products, pricing, and delivery timelines
Provide backup support as needed
Assist periodically with accounts receivable collections and overdue-account follow-up
Build positive vendor and member relationships through clear communication and follow-through

Requirements

What you’ll need

3–5 years of work experience in an Operations or Supply Chain role, preferably in a SaaS or medical device industry
Highly organized, with ability to manage multiple projects concurrently
Aptitude for quickly learning new concepts and maintaining working knowledge of evolving products and workflows
Experience with Salesforce® and Google/Microsoft applications preferred
Strong customer-service mindset with excellent written, verbal, and phone communication skills
Exceptional attention to detail
Comfort using business software, order-management tools, spreadsheets, and shared communication systems
Demonstrated problem-solving skills, sound judgment, and proactive approach
Ability to work independently and communicate effectively across teams
Adaptable, dependable, and willing to take ownership of routine and unexpected tasks
Experience with hardware/software products, manufacturing, or quality-controlled environments is a plus
Ability to work onsite and move products and supplies up to 35 lbs
Ability to meet daily shipping deadlines and occasionally adjust hours for time-sensitive member needs
Regular onsite presence required 3 days per week

Benefits

Comp & perks

Flexible remote work as part of a hybrid schedule
Part-time schedule of 20–25 hours per week
Equivalent relevant experience considered in lieu of preferred degree