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Sales Development Representative
Sourcepass. Research and identify prospective customers aligned with the ideal client profile .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in prospecting and lead generation through cold calling, email outreach, and social selling, while effectively managing multiple prospects and follow-ups. Strong communication skills and a consultative approach are essential for engaging decision-makers and creating qualified sales opportunities.
Highest-signal resume keywords
Prospecting By PhoneCold CallingCRM ProficiencyMicrosoft 365Sales Intelligence Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cold CallingEmail OutreachLinkedIn ProspectingObjection HandlingCRM ToolsSalesforceHubSpotTime ManagementOrganizational SkillsBusiness Needs Qualification
Soft Skills
Strong Verbal CommunicationWritten CommunicationSelf-MotivatedPersistentCurious
Tools & Technologies
Microsoft 365LinkedInSalesforceHubSpotCRM Tools
Industry Keywords
Customer-Facing RoleSalesBusiness DevelopmentCustomer ServiceManaged ITCybersecurityCloud Fundamentals
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Research and identify prospective customers aligned with the ideal client profile
- Build and maintain targeted prospect lists using CRM, LinkedIn, and other sales intelligence tools
- Conduct outbound prospecting through cold calling, email outreach, LinkedIn/social selling, and other creative methods
- Engage key decision-makers and influencers within prospective organizations
- Qualify prospects based on business needs, challenges, timing, and fit
- Schedule qualified discovery meetings for Account Executives
- Conduct consistent follow-up across multiple communication channels
- Maintain accurate activity, contact, and opportunity information in the CRM
- Collaborate with Account Executives, Marketing, and other internal teams on prospecting and messaging
- Share prospect feedback, market insights, objections, and trends with sales and marketing teams
- Meet or exceed activity, meeting, and pipeline-generation goals
- Continuously develop knowledge of company services, target markets, and competitive landscape
- Create qualified sales opportunities for the Account Executive team
Requirements
What you’ll need- High school diploma or equivalent
- 1–2+ years in a customer-facing role (sales, business development, or customer service)
- Ability to prospect by phone, email, and LinkedIn, including cold calling and objection handling
- Proficiency with Microsoft 365 and LinkedIn; ability to learn CRM tools (e.g., Salesforce, HubSpot)
- Willingness to learn managed IT, cybersecurity, and cloud fundamentals
- Reliable internet and a quiet home workspace for full-day calls
- Strong verbal and written communication skills
- Comfortable speaking with new people and initiating conversations
- Self-motivated, persistent, and able to work independently
- Strong organizational and time-management skills
- Ability to manage multiple prospects and follow-ups simultaneously
- Coachable and receptive to feedback
- Competitive and results-oriented while maintaining a professional, consultative approach
- Comfortable making cold calls and engaging prospects who may not initially be familiar with the company
- Curious and able to ask thoughtful questions to uncover business needs
- Ability to learn and communicate technology and business concepts
- Ability to use company-provided equipment and follow Sourcepass security and data-handling policies
- Availability for team meetings, training, and coaching sessions
- Must complete Employment Eligibility Verification (Form I-9) upon hire; employment eligibility will be verified in the United States
Benefits
Comp & perks- Fully remote position, with the option to work from a Sourcepass office for candidates located near one
- Potential, infrequent travel for team meetings or events
- Company-provided equipment
- Standard business hours
- Training and coaching sessions
- Equal Opportunity Employer committed to an inclusive environment