Pediatric Medical Assistant

South Shore Health

. Support the practice and maintain efficient patient flow .

Posted 9/16/2026full-timeNorwell • Massachusetts • United StatesMid-LevelSenior💰 $23 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in clinical procedures, patient care, and effective communication within a healthcare setting. Capable of managing patient flow, supporting medical staff, and maintaining compliance with medical protocols.

Highest-signal resume keywords

BLS - Basic Life SupportCMA - Certified Medical AssistantPhlebotomyPatient SchedulingElectronic Medical Records

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Signs MeasurementWound CareVaccination AdministrationMedical Procedures AssistanceTriagePatient EducationAnatomy KnowledgePhysiology KnowledgeClinical JudgmentSterilization Competencies

Soft Skills

Interpersonal SkillsCommunication SkillsCustomer Service SkillsOrganizational SkillsTeam Player

Tools & Technologies

MeditechLotus NotesI-healEmail CommunicationsTelephone Communications

Certifications & Qualifications

High School DiplomaMedical Assistant Program CompletionBLS - Basic Life SupportCMA - Certified Medical Assistant

Industry Keywords

Patient FlowClinical SettingEmergency SituationsPatient CareHealthcare Compliance

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Support the practice and maintain efficient patient flow
Room patients and take vital signs and measurements
Perform phlebotomy, administer vaccines, and perform provider-ordered treatments and procedures
Assist physicians with minor procedures and wound care; act as a chaperone when needed
Answer practice education and counseling questions; perform testing and screenings
Maintain, set up, and stock patient rooms
Order and track practice supplies
Greet patients, schedule appointments, process orders, collect encounter forms, and answer telephones
Determine reasons for visits or calls, triage urgent responses, take messages, and notify medical staff
Coordinate room rotations
Receive test results and contact patients regarding lab and test follow-up under provider direction
Clean instruments and equipment and maintain sterilizer competencies
Communicate critical patient information to nurses and providers
Verify schedule changes and assist with MA scheduling
Participate in daily huddles and required staff and workflow meetings
Cross-train at the front desk, including patient check-in/out and administrative support
Manage email communications and use Meditech, Lotus Notes, and i-heal
Upload photographs into Meditech and i-heal
Precept new employees and mentor staff on workflows and policies
Collaborate with the Nursing Supervisor on yearly evaluations, chart review, competencies, and personnel-policy compliance
Participate in required flu clinics, safety practices, weekend, and holiday schedules

Requirements

What you’ll need

High School Diploma or equivalent preferred
Completion of a Medical Assistant program preferred
Experience in a clinical setting preferred
BLS - Basic Life Support required
CMA - Certified Medical Assistant certificate preferred
Exceptional interpersonal, communication, and customer service skills
Strong clinical and judgment skills
Good organizational and prioritization skills
Ability to work successfully as a team player
Demonstrated knowledge of varied medical procedures
Extensive knowledge of anatomy, physiology and English grammar
Ability to react calmly and effectively in emergency situations
Ability to read, understand and respond to detailed oral and written instructions; communicate clearly
Able to both lead and take direction from Nursing Supervisor
Computer proficiency with electronic medical records, telephone communications, e-mail, and other computer software
Ability to work Monday-Friday 8-6, one weekend per month, and one holiday per year

Benefits

Comp & perks

Commits to two sessions of the annual flu clinics