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ITS Infrastructure Manager
Southern Illinois Healthcare. Manage the infrastructure support section of ITS staffed by engineers, covering servers, Disaster Recovery / Business Continuity, networking, telecommunication systems and Epic technical support roles .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing infrastructure support, including servers, networking, and telecommunication systems, while ensuring compliance with departmental protocols and effective budget management. Proven ability to develop strategic plans for IT operations and oversee Disaster Recovery and Business Continuity initiatives in a healthcare environment.
Highest-signal resume keywords
Infrastructure ManagementDisaster RecoveryBusiness ContinuityTechnical LeadershipBudget Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Server AdministrationNetworkingTelecommunication SystemsSystem TroubleshootingTechnical Support
Soft Skills
CollaborationSupervisionCompliance Monitoring
Tools & Technologies
Service Management ToolsHealthcare IT Services
Certifications & Qualifications
Relevant Technology Certifications
Industry Keywords
Healthcare ITOperational StrategyInformation Systems Integration
About the role
Key responsibilities & impact- Manage the infrastructure support section of ITS staffed by engineers, covering servers, Disaster Recovery / Business Continuity, networking, telecommunication systems and Epic technical support roles
- Report to the Senior Director of Enterprise Applications
- Oversee installation, troubleshooting, repair and system administration of servers, networking and telecommunication systems
- Develop strategic plans for operating systems, telecommunication hardware and integration of SIH information systems and networks
- Assist with annual IT budget development and expenditure tracking
- Monitor staff compliance with departmental protocols, daily work completion, work documentation and service management tools
- Collaborate with ITS leaders to align systems and solutions with department and SIH needs
- Manage Disaster Recovery / Business Continuity and High Availability for key Healthcare IT Services
Requirements
What you’ll need- BS or BA degree or 10 years applicable experience
- Relevant technology, operations or leadership skills, certifications or verifiable competency
- 5 years of technical experience
- 3 years of supervision experience
Benefits
Comp & perks- Benefits Guide/Plan Information available via employer link