Physician Practice Manager – Walk-in Clinic

Southern Illinois Healthcare

. Manage daily clinical back-office and front-office operations across assigned physician practices and walk-in clinic locations .

Posted 10/17/2026full-timeHerrin • Illinois • United StatesMid-LevelSenior💰 $79,082 - $122,574 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and analytical skills in managing clinical operations, overseeing financial performance, and implementing quality improvement processes. Proficient in staff management, patient flow optimization, and compliance with regulatory standards.

Highest-signal resume keywords

Leadership SkillsFinancial AnalysisStaff ManagementProcess ImprovementPatient Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingKPI MonitoringQuality ImprovementData AnalysisRevenue Optimization

Soft Skills

Effective CommunicationCustomer ServiceTeam CollaborationProblem SolvingStaff Engagement

Tools & Technologies

EHR SystemsStatistical Reporting ToolsPatient Access Dashboards

Industry Keywords

Clinical OperationsHealthcare ManagementRegulatory CompliancePatient FlowMedical Office Management

About the role

Key responsibilities & impact

Manage daily clinical back-office and front-office operations across assigned physician practices and walk-in clinic locations
Maintain and revise physician and APP templates
Oversee preparation and analysis of financial and statistical information
Maintain required records, reports, statistics, logs, files, payroll, schedules, and status changes
Maintain 24-hour accountability for assigned departments and implement patient-focused strategies and programs
Delegate authority and accountability to supervisors and staff
Evaluate department programs and processes for optimal outcomes and staff engagement
Support annual budgeting and monitor monthly actual-to-budget performance
Summarize monthly financial performance, address variances, and develop improvement plans
Lead process improvement initiatives for scheduled-practice and walk-in clinic operations
Review KPI dashboards and create patient-access action plans
Communicate status updates to the Director of Operations and team
Manage staffing, supervision, extended-hour coverage, and 7-day walk-in clinic operations
Oversee hiring and onboarding of clinic staff, including APP staff
Participate in corrective-action processes and collaborate with Human Resources
Assist the Medical Director with provider performance reviews
Monitor compliance with standards, practices, and regulatory requirements
Conduct daily rounding to facilitate patient flow and patient/provider satisfaction
Coordinate schedules, clinic workflow, and patient flow with physicians, APPs, and providers
Respond to and assess patient complaints
Lead direct reports in executing work plans and short- and long-term goals
Draft initial capital, operating, and staffing budget requests
Monitor site performance using patient satisfaction, budget, worked-hours, RVU, and EHR reports
Hire, train, assign work, manage, and evaluate staff performance
Develop staffing plans balancing customer expectations and financial constraints
Develop and implement quality-improvement processes
Evaluate and recommend revenue opportunities
Partner with billing, coding, and compliance teams to maximize revenue
Improve referral efficiency, schedule utilization, appointment optimization, and patient communication
Collaborate with clinical, financial, IT, and support departments to achieve safety, quality, delivery, productivity, financial, and patient-satisfaction standards

Requirements

What you’ll need

Bachelor's Degree preferred
Prior experience in a hospital or medical office setting preferred
Strong leadership and analytical skills
Ability to understand and interpret financial data
Solid quantitative and qualitative skills
Effective communication with clinical, business, and administrative staff
Strong customer service skills
Exceptional verbal and written communication skills
Ability to manage staff and operations across sites with differing schedules, including extended weekday hours and weekend coverage
Comfort operating with less structured, walk-in patient flow in addition to traditional scheduled-appointment practice flow

Benefits

Comp & perks

Benefits guide/plan information provided by the employer
Full-time employment