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Enterprise Delivery Analyst
SouthState Bank. Own and continuously improve the Terafina intake process for enhancements, requirements, defects, operational requests, regulatory changes, and business needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, including roadmap management, stakeholder communication, and risk governance. Proficient in translating business needs into actionable project plans while ensuring compliance and operational efficiency.
Highest-signal resume keywords
Project ManagementBanking ExperienceLeadership ExperienceRoadmap ManagementStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementPortfolio ManagementRisk GovernanceTesting CoordinationRelease ReadinessBusiness OperationsImplementation CoordinationAnalytical ThinkingDecision SupportBanking Account Origination Platform Knowledge
Soft Skills
Strong Organization SkillsPlanning SkillsFacilitation SkillsVerbal Communication SkillsWritten Communication Skills
Tools & Technologies
RAID LogsAction TrackersStatus ReportsTesting PlansImplementation Checklists
Certifications & Qualifications
Project Management Certifications
Industry Keywords
BankingOperational RequestsRegulatory ChangesCross-Functional TeamsDigital Delivery
About the role
Key responsibilities & impact- Own and continuously improve the Terafina intake process for enhancements, requirements, defects, operational requests, regulatory changes, and business needs
- Track Terafina requests from submission through decision, planning, implementation, and closure
- Translate business priorities into actionable Terafina project plans, documenting scope, requirements, dependencies, sequencing, implementation steps, timing, and tradeoffs
- Lead Terafina risk, governance, and control activities, including Key Risk Indicators, roadmap and leadership presentations, risk assessments, control updates, audit requests, and follow-up items
- Manage the Terafina roadmap, project inventory, milestone calendar, release schedule, and delivery timeline
- Own project activities and communications across business, operations, technology, vendor, risk, compliance, and line of business teams
- Create and oversee project artifacts, including action trackers, RAID logs, meeting notes, status reports, stakeholder updates, testing plans, implementation checklists, and post-release validation summaries
- Coordinate testing, UAT preparation, defect tracking, retesting, release readiness, change documentation, deployment communications, stakeholder signoff, and implementation
- Identify resource constraints, scope changes, capacity conflicts, delivery blockers, and escalation needs; develop mitigation plans and drive decisions
- Provide updates on roadmap progress, milestones, priorities, risks, decisions, implementation readiness, process improvements, and post-release outcomes
Requirements
What you’ll need- High school diploma or equivalent required
- 3+ years of leadership experience managing people required
- 5+ years of banking or banking support experience required
- Bachelor’s degree in Business, Finance, Information Technology, Project Management, or a related field preferred
- 3 years in banking preferred with an emphasis on project management or organization
- Project Management Certifications preferred
- 2+ years of experience in project management, portfolio management, platform operations, business operations, implementation coordination, or digital delivery preferred
- Experience managing roadmaps, work intake, prioritization processes, project plans, status reporting, testing coordination, release readiness, or project portfolios preferred
- Experience working with cross-functional business, operations, technology, and vendor teams preferred
- Strong organization, planning, facilitation, and prioritization skills
- Strong verbal, written, presentation, and LOB/executive communication skills
- Ability to influence stakeholders and drive decisions without direct authority
- Ability to translate complex delivery information into concise updates, meeting materials, decision summaries, escalation points, and executive-ready communications
- Analytical thinking, problem-solving, decision support, and stakeholder influence
- Banking account origination platform knowledge
- Project management, portfolio governance, release/testing coordination, and related tools
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer frequently, including typing and sustained attention to a monitor
- For remote positions, a secure and distraction-free setting and reliable internet connection are required; cable or fiber preferred, mobile hotspots not acceptable