Floating Universal Banker

SouthState Bank

. Serve as a full-service, single point of contact for customers’ financial needs in the branch .

Posted 10/8/2026full-timeColorado Springs • Colorado • United StatesJunior💰 $38,518 - $57,778 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cash handling, customer service, and banking operations while effectively managing customer relationships and resolving issues. Proficient in following banking regulations and operational policies, with the ability to train and guide new team members.

Highest-signal resume keywords

Cash Handling ExperienceCustomer Relationship BuildingTeller II ExpertiseBanking Regulations KnowledgeSales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Teller FunctionsAccount Transactions ProcessingLoan Account ManagementDeposit Account OpeningWire TransfersATM BalancingRegulatory Compliance TrainingCash Denomination IdentificationSelf-Service Technology EnrollmentRecord Keeping

Soft Skills

Interpersonal SkillsProblem SolvingCustomer ServiceCommunication SkillsTeam Collaboration

Tools & Technologies

DocuSignBanking SoftwareComputer Systems

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

BankingFinancial ServicesCustomer ServiceOperational PoliciesAudit Procedures

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Serve as a full-service, single point of contact for customers’ financial needs in the branch
Provide exceptional service in both teller and financial services representative capacities
Process savings, checking, and loan account transactions
Cash checks, process savings withdrawals, sell certified checks, balance transactions, and service or balance ATMs
Open new deposit accounts and handle stop payments, wire transfers, and other account maintenance functions
Identify customer needs and make referrals to expand customer relationships
Explain bank policies and procedures
Resolve customer problems and complaints and direct difficult issues to appropriate sources
Maintain accurate branch records, reports, and correspondence
Follow banking regulations, security procedures, audit procedures, and operational policies
Develop customer understanding of technology and enroll customers in self-service options
Guide and train new tellers when needed
Float to different offices to accommodate staffing needs
Perform vault or backup vault responsibilities as assigned
Perform other duties as assigned

Requirements

What you’ll need

One year of teller or cash handling experience
Six months of customer relationship building or sales experience
Demonstrated expertise in Teller II and basic FSR job functions
Cash handling, sales, and customer service experience
Previous banking experience preferred
High School diploma or equivalent
Good interpersonal skills
Good computer skills
Ability to read, write, speak, and understand English
Ability to lift up to 50 pounds
Ability to stand and/or sit for long periods of time
Ability to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers
Completion of SouthState Way New Team Member Orientation, Teller Foundations, Banker Foundations, assigned Regulatory Compliance Training, and policy acknowledgements through DocuSign
Ability to float to different offices in the area to accommodate staffing needs
Travel may be required to attend meetings or training as needed

Benefits

Comp & perks

Travel may be required to attend meetings or training as needed
Additional training may be required dependent upon experience