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Learning Consultant – Innovation
SouthState Bank. Partner with business leaders and subject matter experts to identify learning, capability, and performance needs .
About the role
Key responsibilities & impact- Partner with business leaders and subject matter experts to identify learning, capability, and performance needs
- Facilitate discovery conversations and needs analyses to clarify business goals, learner needs, root causes, constraints, and success measures
- Recommend effective solutions, including digital learning, performance support, workflow guidance, coaching, job aids, facilitated learning, or AI-enabled assistance
- Translate complex business processes and subject matter into clear, practical learning experiences
- Build trusted relationships across business functions and serve as a strategic learning advisor
- Design and develop digital learning experiences from concept through implementation
- Develop microlearning, simulations, branching scenarios, knowledge checks, application activities, and performance-support resources
- Leverage creative approaches, media, and technology for forward-thinking learning
- Build custom solutions and adapt established templates
- Apply adult learning principles, accessibility practices, and instructional design standards
- Manage multiple projects as business needs and priorities evolve
- Create professional videos, software demonstrations, and screen-recording tutorials
- Develop animated and scenario-based content, including avatars and voice-over experiences
- Create storyboards, scripts, visual concepts, graphics, and multimedia components
- Use visual storytelling to simplify complex information and increase learner engagement
- Produce polished deliverables aligned with organizational brand and quality standards
- Use approved AI assistants for ideation, analysis, scripting, storyboarding, media creation, prototyping, and development efficiency
- Explore emerging AI capabilities for learning, performance support, practice, personalization, and knowledge access
- Experiment responsibly with new approaches while applying standards for accuracy, security, privacy, accessibility, and human review
- Identify opportunities to move beyond traditional course-based solutions toward performance-focused experiences
- Share lessons learned and help colleagues and business partners adopt effective AI-enabled practices
- Travel several times per year may be required for corporate meetings, team workshops, career development, site visits, and acquisition/merger support
Requirements
What you’ll need- Bachelor’s degree in instructional design, learning, education, communications, digital media, or a related field is preferred; an equivalent combination of education and relevant experience will be considered
- Relevant certifications are a plus
- Three or more years of hands-on digital learning or multimedia development experience
- Track record of successfully delivering creative solutions for complex, business-critical work
- Work experience showing original thinking, strong design judgment, and polished work across formats
- Ability to ramp up quickly, manage a steady project pipeline, and deliver consistently strong work
- Proficiency with Storyline and Rise is expected
- Experience with Vyond, Camtasia, and Copilot is strongly preferred
- Workday Learning or comparable LMS experience preferred
- Consulting, needs analysis, and stakeholder partnership
- Clear writing, visual communication, and storytelling
- Digital learning and multimedia development
- Learner-centered design and sound judgment
- Business acumen and stakeholder influence
- Project ownership, prioritization, and adaptability
- Curiosity and responsible use of AI
- Independent work and cross-functional collaboration
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer frequently, including typing and sustained attention to a monitor
- Ability to sit, walk, and/or stand for extended periods of time
- Secure and distraction-free remote work setting with reliable internet connection; cable or fiber preferred and mobile hotspots not acceptable
Benefits
Comp & perks- Remote work arrangement
- Hybrid or physical company location may be considered if preferred
- Secure, distraction-free remote work setting with reliable internet connection
- Corporate meetings, team workshops, career development, site visits, and acquisition/merger support travel opportunities