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Loan Booking Specialist
SouthState Bank. Review and interpret executed critical loan documents containing terms and conditions for ongoing loan management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan servicing functions, including consumer, commercial, and mortgage loans, while ensuring compliance with federal and state regulations. Proven ability to manage loan documentation, process payments, and maintain accurate records in a fast-paced environment.
Highest-signal resume keywords
Loan Servicing FunctionsFederal And State Regulatory KnowledgeFiserv Systems Software ExperienceCustomer Service SkillsInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Documentation ReviewPayment ProcessingLoan BookingRegulatory ComplianceRecord Maintenance
Soft Skills
Interpersonal SkillsEffective CommunicationAttention To DetailAdaptabilityTeam Collaboration
Tools & Technologies
Fiserv Systems SoftwareMicrosoft WordMicrosoft Excel
Industry Keywords
Consumer LoansCommercial LoansMortgage LoansAnti-Money LaunderingOperational Procedures
About the role
Key responsibilities & impact- Review and interpret executed critical loan documents containing terms and conditions for ongoing loan management
- Process related payments, disbursements, critical dates, and payoff criteria
- Accurately book or board new, renewed, and modified Consumer, Commercial, and Mortgage loans and lines of credit to the core servicing system
- Ensure required documents are provided and comply with bank policies and federal and state regulations
- Review and book loans within established production timelines and meet or exceed departmental goals and SLAs
- Respond promptly to inquiries from customers, Lenders/LOAs, and other bank personnel
- Establish positive working relationships across the organization
- Complete compliance training and follow anti-money laundering, regulatory, and operating procedures
- Support Loan Operations areas, special initiatives, and projects as needed
- Perform other related duties as assigned
Requirements
What you’ll need- High School diploma required
- Bachelor’s degree preferred
- Minimum of 2 years’ experience in an operations role
- Knowledge of loan servicing functions including consumer, commercial, and mortgage loans
- Knowledge of Federal and State regulatory items
- Experience with Fiserv systems software preferred
- Good interpersonal skills
- Good computer skills, including Microsoft Word and Excel
- Ability to handle confidential customer and employee information
- Ability to communicate effectively orally and in writing
- Ability to maintain accurate records and concentrate on details
- Ability to adjust to a changing environment and meet deadlines
- Ability to provide quality customer service to internal and external clients
- Ability to work independently and within a team environment
- Flexibility in work schedule during peak production periods
- Secure, distraction-free home office and reliable private internet connection required for telecommuting roles
Benefits
Comp & perks- Full-time employment
- Remote/telecommuting work option
- Secure home office environment for telecommuters
- Reliable private internet connection; cable or fiber preferred
- Required training provided: Fiserv, Laser Pro, and Encompass training
- Reasonable accommodations for individuals with disabilities
- Potential travel to meetings as needed