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Loan Insurance Escrow Specialist
SouthState Bank. Maintain continuous insurance coverage on Mortgage, Mobile Home, Commercial, and Retail Loan Portfolios .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan servicing functions, including mortgage, commercial, and retail loans, while ensuring compliance with Federal and State regulations. Proficient in processing insurance payments and maintaining accurate records to support operational efficiency.
Highest-signal resume keywords
Loan Servicing FunctionsFederal And State Regulatory KnowledgeProficiency With ExcelExperience With Fiserv Systems SoftwareStrong Interpersonal And Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Payment ProcessingEscrow ManagementFlood Zone TrackingRecord MaintenanceMathematical Computation
Soft Skills
Customer ServiceTeam CollaborationAdaptabilityProblem Solving
Tools & Technologies
MS Office ProgramsFiserv Systems Software
Industry Keywords
Mortgage LoansCommercial LoansRetail LoansInsurance Vendor ManagementOperational Efficiency
About the role
Key responsibilities & impact- Maintain continuous insurance coverage on Mortgage, Mobile Home, Commercial, and Retail Loan Portfolios
- Process escrow insurance payments and vendor pay files to disburse insurance premium payments
- Track flood zone changes and update flood determination data in the core servicing system
- Monitor insurance vendor reports and verify accurate insurance tracking
- Process force-place insurance payments and audit force-place insurance billing, premiums, and refunds
- Request insurance policies from insurance companies or agents and submit them to the insurance vendor
- Complete daily, weekly, and monthly insurance vendor reports
- Resolve insurance-related Source tickets from vendors, customers, lenders, and bank personnel
- Cross-train within Loan Operations to provide support during volume changes
- Assist with developing and reviewing procedures to improve operational efficiency and ensure compliance
- Perform other related duties and special projects as assigned
Requirements
What you’ll need- High School diploma required
- Bachelor’s degree preferred
- Minimum of 2 years’ experience in an operations role
- Knowledge of loan servicing functions, including consumer, commercial, and mortgage loans
- Knowledge of Federal and State regulatory items
- Proficiency with Excel, Word, and other MS Office programs
- Experience with Fiserv systems software preferred
- Ability to handle confidential customer and employee information
- Strong interpersonal and communication skills, both oral and written
- Ability to work independently and within a team environment with minimal guidance
- Ability to maintain accurate records and perform mathematical computations accurately
- Ability to adjust to a changing environment, work under pressure, and meet deadlines
- Ability to provide quality customer service to internal and external clients
- Must be able to sit for long periods and access and interpret information via computer systems, documents, and reports
- Must comply with South State Bank policies, Code of Business Conduct and Ethics, compliance training, and Federal and State regulatory requirements
Benefits
Comp & perks- Full-time employment
- Annual compliance training
- Fiserv training as needed to perform specific tasks
- Reasonable accommodations for individuals with disabilities
- Telecommuting option with secure home office and reliable private internet connection, where applicable