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Mortgage Banker Assistant
SouthState Bank. Assist the Mortgage Banker as a point of contact for customers, builders, and realtors during the application process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and proficiency in managing customer interactions throughout the mortgage application process, while ensuring compliance with regulatory requirements and internal procedures.
Highest-signal resume keywords
FHA Loan ExperienceFNMA/FMLMC Loan KnowledgeExcellent Communication SkillsCompliance TrainingPC Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan TrackingUnderwriting RequirementsAdministrative DutiesFile Status ManagementRegulatory Compliance
Soft Skills
Strong Written SkillsStrong Verbal Skills
Tools & Technologies
Computer ProficiencyTelecommuting Tools
Certifications & Qualifications
High School Diploma
Industry Keywords
Anti-Money Laundering GuidelinesSouthState Bank Code of Business ConductState Housing LoansConventional Loans
About the role
Key responsibilities & impact- Assist the Mortgage Banker as a point of contact for customers, builders, and realtors during the application process
- Support the Mortgage Banker in increasing production volume for the area as directed by the banker
- Track loans through closing
- Answer customer questions regarding file status and underwriting requirements
- Perform related administrative duties as needed or assigned
- Complete compliance training
- Adhere to anti-money laundering guidelines, procedures, and regulatory requirements
- Ensure compliance with SouthState Bank’s Code of Business Conduct and Ethics and other operating procedures
Requirements
What you’ll need- High School Diploma or equivalent required
- Previous experience with FHA, State Housing Conventional, and FNMA/FMLMC loans is preferred
- Excellent communication and PC skills required
- Strong written and verbal skills
- Required annual compliance training
- Must effectively access and interpret information on computer screens, documents, and reports
- Must be able to spend substantial time in front of a computer
- Secure home office environment free from background noise and distractions for telecommuting
- Reliable private internet connection not supplied by cellular data; cable or fiber connections preferred
- Travel may be required to attend meetings as needed
Benefits
Comp & perks- Hybrid work arrangement
- Secure home office environment for telecommuting roles
- Reliable private internet connection requirement/supporting work setup
- Reasonable accommodations for individuals with disabilities