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Product Owner
SouthState Bank. Own and manage the product backlog for assigned Commercial Salesforce CRM, nCino, or related AI capabilities product areas .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing product backlogs and translating business needs into actionable user stories within agile delivery environments. Proficient in stakeholder communication, backlog prioritization, and ensuring alignment with business capabilities and platform standards.
Highest-signal resume keywords
Product Backlog ManagementAgile Delivery ExperienceSalesforce CRM ExpertiseCertified Scrum Product Owner (CSPO)Commercial Lending CRM Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story WritingAcceptance Criteria DefinitionBacklog Prioritization TechniquesRequirements GatheringRisk IdentificationSolution Design ConceptsSDLC AwarenessBacklog GroomingAnalytical SkillsProblem-Solving Skills
Soft Skills
Effective Stakeholder CommunicationCollaboration SkillsOrganizational SkillsAbility to Facilitate ConversationsAbility to Manage Competing Priorities
Tools & Technologies
Salesforce CRMNCinoAgile ToolsCollaboration PlatformsDocumentation Tools
Certifications & Qualifications
Certified Scrum Product Owner (CSPO)Salesforce Platform - Administrator Certification
Industry Keywords
FinTechFinancial ServicesCommercial BankingRegulated IndustriesLending Practices
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Own and manage the product backlog for assigned Commercial Salesforce CRM, nCino, or related AI capabilities product areas
- Translate business needs into backlog items, user stories, and acceptance criteria
- Prioritize backlog items based on business value, risk, dependencies, and capacity
- Ensure backlog items are refined, ready, and sequenced for delivery
- Partner with delivery teams to support sprint and release execution
- Clarify scope, intent, and acceptance criteria throughout delivery
- Participate in refinement, planning, reviews, and retrospectives
- Identify and surface risks, dependencies, and delivery challenges
- Serve as the primary execution-level product contact for business stakeholders
- Gather input, feedback, and validation to inform backlog priorities
- Communicate progress, changes, and tradeoffs
- Escalate delivery or priority conflicts through the Lead Product Owner
- Partner with Architecture, Data, and Engineering teams during solution shaping
- Ensure backlog items and solutions align with business capabilities and platform standards
- Support testing and validation by clarifying expected outcomes
- Contribute to release readiness, documentation, and change communication
- Follow established product operating model, intake, prioritization, and refinement practices
- Continuously improve backlog quality and execution effectiveness
- Manage workload across competing priorities and deliverables
- Participate in knowledge sharing and continuous improvement activities
- Represent the product organization professionally and collaboratively
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 4+ years of experience in FinTech or other software delivery environment
- 4+ years of experience in a Product Owner, Business Analyst, or similar role
- Experience working in agile delivery environments required
- Experience in financial services or regulated industries preferred
- Experience with Salesforce CRM and/or related AI capabilities
- Strong background in Commercial Lending CRM processes, including sales processes, client relationship management, pipeline and opportunity management
- Proven experience supporting transformational initiatives with lending or credit practices
- Demonstrated ability to work cross-functionally with Business, Technology, Operations, and Risk partners
- Strong analytical, problem-solving, and requirement gathering skills
- Experience writing user stories, defining acceptance criteria, and managing technology delivery in an agile environment
- Excellent communication skills and ability to translate complex workflows into clear, actionable requirements
- Certified Scrum Product Owner (CSPO) or equivalent
- Salesforce Platform - Administrator certification
- Understanding of agile product ownership and delivery practices
- Knowledge of backlog management and prioritization techniques
- Familiarity with solution design concepts and business capability alignment
- Awareness of SDLC, risk, and compliance requirements in regulated environments
- Knowledge of commercial banking processes and platforms preferred
- Strong backlog grooming and requirements definition skills
- Ability to facilitate conversations around scope, priorities, and tradeoffs
- Effective stakeholder communication and collaboration skills
- Strong organizational and analytical skills
- Ability to work effectively within cross-functional delivery teams
- Ability to translate business needs into actionable backlog items
- Ability to ensure solutions align to business capabilities and platform standards
- Ability to operate effectively in fast-paced, iterative environments
- Ability to identify risks and escalate appropriately
- Ability to balance competing stakeholder needs within delivery constraints
Benefits
Comp & perks- Secure and distraction-free remote setting required
- Reliable internet connection (cable or fiber preferred; mobile hotspots not acceptable)
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions