Senior Software Asset Management Analyst

SouthState Bank

. Maintain accurate software asset and contract data within ServiceNow SAM Pro .

Posted 11/9/2026full-timeMcKinney • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Software Asset Management (SAM) principles, including license compliance, procurement processes, and effective license position development. Proficient in using ServiceNow SAM Pro for managing software assets and contracts while ensuring adherence to licensing standards and governance.

Highest-signal resume keywords

Software Asset Management (SAM)ServiceNow SAM ProLicense ComplianceSoftware Procurement ProcessesIAITAM Certified Software Asset Manager (CSAM)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software LicensingLicense Position ReconciliationEntitlement ManagementSoftware DiscoveryLifecycle ManagementAnalytical SkillsProblem-Solving SkillsOrganizational SkillsContract InterpretationData Reconciliation

Soft Skills

Strong English Communication SkillsAbility to Coordinate with Cross-Functional TeamsAbility to Prioritize Competing DemandsSound JudgmentTeam Collaboration

Tools & Technologies

ServiceNow SAM ProEnterprise Software Asset Management Platforms

Certifications & Qualifications

IAITAM Certified Software Asset Manager (CSAM)ServiceNow Certified Implementation Specialist – Software Asset Management

Industry Keywords

Software Licensing ModelsSubscription AgreementsDevice-Based LicensingUser-Based LicensingEnterprise AgreementsVendor Audit AnalysisSoftware Governance ProcessesSoftware Catalog MaintenanceRenewal AnalysisCost Avoidance Opportunities

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Maintain accurate software asset and contract data within ServiceNow SAM Pro
Perform reconciliation, resolve data exceptions, and identify process improvements
Analyze software usage, license consumption, and entitlements for complex and high-spend publishers
Develop effective license positions and identify compliance gaps, optimization, reclamation, and cost avoidance opportunities
Conduct renewal, true-up, and vendor audit analysis
Prepare findings and recommendations to support negotiations and purchasing decisions
Execute software procurement activities, including validating purchase requests, determining license quantities, evaluating vendor and reseller quotes, preparing purchase requisitions, and processing approved purchases
Record new purchases and entitlements accurately in ServiceNow SAM Pro
Maintain the approved software catalog and support software governance processes
Review software requests against established criteria and security, licensing, and lifecycle standards
Evaluate software requests, deployments, updates, and retirements for licensing, cost, and lifecycle impacts
Partner with Business Units and IT stakeholders to identify end-of-service and end-of-life software
Assess application dependencies and coordinate remediation tracking and status reporting
Share knowledge and assist SAM team members with licensing and compliance questions
Take ownership of tasks and challenges associated with the assigned position

Requirements

What you’ll need

Bachelor of Science in Computer Science, Information Technology or related field
4+ years of relevant experience in Software Asset Management (SAM), software licensing, procurement, IT asset management, or a related discipline
2+ years of hands-on experience with ServiceNow SAM Pro or another enterprise software asset management platform, including license position reconciliation and reporting
IAITAM Certified Software Asset Manager (CSAM), ServiceNow Certified Implementation Specialist – Software Asset Management, or equivalent SAM certification preferred
Strong working knowledge of software asset management principles, including software discovery, normalization, entitlement management, effective license position development, license compliance, reclamation, and renewals
Solid knowledge of software licensing models, including subscription, user-based, device-based, core-based, and enterprise agreements
Lifecycle management knowledge for major vendors such as Microsoft, Adobe, and other enterprise publishers
Ability to interpret complex software contracts, licensing terms, and entitlement documentation
Working knowledge of software procurement processes, including purchase requisitions, quotes, purchase orders, reseller and vendor coordination, and entitlement documentation
Must possess strong English communication skills, both written and verbal
Ability to coordinate with cross-functional teams with minimal supervision
Strong analytical, organizational, and problem-solving skills
Ability to prioritize competing demands, exercise sound judgment, and work independently and within teams
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer frequently, including typing and sustained attention to a monitor
Ability to sit, walk, and/or stand for extended periods of time
Ability to bend and reach

Benefits

Comp & perks

Hybrid work arrangement
Secure and distraction-free remote/hybrid work setting with reliable internet connection (cable or fiber preferred)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions