Universal Banker

SouthState Bank

. Serve as a full-service, single point of contact in the branch for customers’ financial needs .

Posted 9/18/2026full-timeMcKinney • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cash handling, customer service, and relationship building within a banking environment. Proficient in processing transactions, explaining bank products, and maintaining compliance with operational procedures.

Highest-signal resume keywords

Cash Handling ExperienceCustomer Service SkillsTeller II Functions ExpertiseSales ExperienceRegulatory Compliance Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingAccount ManagementBank Product KnowledgeCustomer Relationship BuildingVault ResponsibilitiesAccount Maintenance FunctionsSelf-Service Technology EnrollmentDaily Transaction BalancingCash Check ProcessingWire Transfer Handling

Soft Skills

Interpersonal SkillsProblem SolvingCommunication Skills

Tools & Technologies

Branch Capture SystemComputer Systems

Certifications & Qualifications

High School Diploma or EquivalentRegulatory Compliance Training

Industry Keywords

BankingTellerFinancial ServicesCustomer Needs AssessmentOperational Procedures

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Serve as a full-service, single point of contact in the branch for customers’ financial needs
Operate in the dual capacity of Teller and FSR, providing transactional and account-management service
Serve customers quickly, accurately, efficiently, and confidentially
Explain bank products, services, features, benefits, rules, regulations, and pricing
Identify customer needs and expand relationships through referrals
Develop understanding of customer-facing technology and enroll customers in self-service options
Process savings, checking, and loan-account transactions
Maintain a neat and orderly work area
Guide and train new tellers as needed
Allow customers access to safe deposit boxes as needed
Cash checks and process savings withdrawals within assigned limits
Sell certified checks
Balance transactions daily and service or balance ATMs as needed
Utilize the branch capture system as needed
Follow transaction, security, audit, and operational procedures
Open new deposit accounts and handle stop payments, wire transfers, and other account-maintenance functions
Explain policies and procedures and resolve customer problems and complaints
Direct difficult customer issues to appropriate sources
Maintain accurate, timely, and properly distributed branch records, reports, and correspondence
Float to different offices in the area to accommodate staffing needs
Perform vault or backup vault responsibilities as assigned
Attend meetings or training as needed
Perform other duties as assigned

Requirements

What you’ll need

One year of teller or cash handling experience and six months customer relationship building or sales experience
Demonstrated expertise in the Teller II and basic FSR job functions
Education: High School diploma or equivalent
Cash handling, sales, customer service experience
Previous banking experience preferred
Good interpersonal skills
Good computer skills
Ability to read, write, speak, and understand English
Must be able to lift up to 50 pounds
Must be able to stand and/or sit for long periods of time
Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers
SouthState Way New Team Member Orientation
Teller Foundations
Banker Foundations
All assigned Regulatory Compliance Training
Acknowledgement of all policies through DocuSign as assigned

Benefits

Comp & perks

Individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Additional training may be required dependent upon experience