Guest Experience Associate

Space Foundation

. Greet and interact with customers and visitors at the Space Foundation Discovery Center .

Posted 11/7/2026part-timeColorado Springs • Colorado • United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong visitor service skills with a focus on delivering an engaging and informative experience. Proficient in cash handling, point-of-sale systems, and inventory management while maintaining a professional demeanor in a fast-paced environment.

Highest-signal resume keywords

Visitor Services ExperiencePoint-Of-Sale System ProficiencyCash Handling AccuracyInventory Management SkillsExcellent Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash HandlingPoint-Of-Sale SystemsInventory ControlMicrosoft Office SuiteData Collection

Soft Skills

Professional AttitudeStress ManagementFlexibilityAttention To DetailMulti-Tasking

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

Visitor ExperienceHospitalityRetailAdmissionsCustomer Interaction

About the role

Key responsibilities & impact

Greet and interact with customers and visitors at the Space Foundation Discovery Center
Work with staff and volunteers assisting with admissions, gallery, and labs
Deliver a welcoming, informative, and engaging visitor experience
Complete admissions desk opening procedures, including counting the cash drawer, checking computer hardware, and opening entry doors
Process admissions fees and gift store sales using cash, credit/debit cards, and the point-of-sale system
Reconcile receipts at the end of each day
Collect visitor demographic data, including guest counts, home ZIP codes, and referral sources
Direct guests to galleries, restrooms, attractions, exhibits, and special events
Answer phone inquiries and transfer calls to appropriate Space Foundation team members
Make PA announcements about programming, events, and museum closing
Check scavenger hunts and distribute prizes
Maintain tidy store displays
Track and manage inventory, including checking in and pricing shipments, visual merchandising, restocking, and annual physical inventory
Complete closing duties, including cash counts, end-of-day paperwork, shutting down technology, and locking doors
Support special projects and perform other assigned duties

Requirements

What you’ll need

High school diploma or equivalent required
1–2 years of experience in visitor services, retail, food service, or other hospitality trades
Professional attitude and appearance
Ability to cope with stressful situations
Flexibility to interact with a wide variety of people, including distinguished visitors
Ability to multi-task and strong attention to detail
Ability to complete cash and credit card transactions accurately
Proficiency with Microsoft Office suite, particularly Word, Excel, and Outlook email and calendar applications preferred
Excellent command of the English language, with outstanding oral and written communication skills
Experience with point-of-sale and inventory control systems preferred
Ability to lift or carry items up to 25 pounds
Availability typically four of five days Tuesday through Saturday, with occasional availability outside regular hours for special events
Ability to work onsite in Colorado Springs, Colorado; not eligible for recurring work-from-home or telecommuting arrangements

Benefits

Comp & perks

Medical, dental, and vision insurance
Employer-paid basic life and AD&D coverage
Short- and long-term disability insurance
401(k) plan with employer contribution
Paid holidays and generous paid time off
Access to employee assistance program (EAP)
Overtime pay for hours worked in excess of forty (40) hours per calendar week
Travel on Foundation business at the Foundation’s expense
Reasonable accommodation for individuals with disabilities