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Engineering Engagement Lead – S&P 500 Customer
Space Inch. Regularly assess every engineer and project against Space Inch’s project success standards and client/team needs .
Posted 10/22/2026full-timeRemote • Brazil, Peru, Colombia, ArgentinaSenior💰 $78,000 - $108,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in engineering leadership and client management, with a strong focus on performance evaluation, coaching, and retention strategies. Proficient in modern software development practices and capable of bridging communication between engineering teams and clients.
Highest-signal resume keywords
10+ Years In Engineering LeadershipPerformance Evaluation And CoachingClient Stakeholder ManagementExceptional Communication SkillsPractical Fluency With AI
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Understanding Of Modern Software DevelopmentSoftware Development Life Cycle (SDLC)Performance Evaluation StandardsCoaching And Development PlansPromotion Case BuildingClient Application UnderstandingAI Practices Assessment
Soft Skills
Candid FeedbackEngagement StrategiesMediation SkillsCuriosity About Client BusinessCross-Cultural Communication
Industry Keywords
Agency EnvironmentConsultancyClient-Embedded EnvironmentDistributed TeamsRemote People Management
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Regularly assess every engineer and project against Space Inch’s project success standards and client/team needs
- Gather feedback from client engineering and product managers on each engineer’s quality of work
- Run regular 1:1s, provide candid feedback, and create development plans tied to Space Inch’s career paths
- Identify engineers ready for promotion, build promotion cases, and support progression toward leadership roles
- Work with Engineering Leads to complete evaluations and coaching
- Keep engineers engaged and connected to Space Inch and identify retention risks early
- Serve as Space Inch’s senior client contact for people performance and impact
- Manage client expectations and communicate the value of the partnership
- Help engineers navigate shifting priorities, unclear ownership, and unrealistic timelines
- Bridge communication gaps between Space Inch and the client
- Check adherence to defined AI practices, help engineers improve, and share effective practices across the team
- Understand client applications and business context well enough to provide credible input to client managers
Requirements
What you’ll need- 10+ years in engineering and people leadership, engagement or account management, or technical project/product management in an agency, consultancy, nearshore, or client-embedded environment
- Preferably an engineering background, but this is not required
- Understanding of modern software development, including SDLC, common architectures, and stacks
- Ability to follow what engineers are building and engage with client engineering and product managers; coding is not required
- Curiosity about the client’s business and ability to learn its domain, applications, and workflows
- Ability to evaluate performance using standards, evidence, and multi-source feedback and turn it into actionable coaching
- Exceptional communication and mediation skills across written, asynchronous, live, and cross-cultural communication
- Proven track record of growing engineers from junior to senior and from individual contributor toward leadership
- Experience managing senior client stakeholders, gathering feedback, managing expectations, and demonstrating the value of team members
- Practical fluency with AI as a working tool and ability to assess engineers’ AI practices
- Experience leading distributed or remote people, including people working mostly independently
Benefits
Comp & perks- Occasional travel for client visits and company retreats
- Work/life balance support
- Remote-first setup
- PTO
- 100% paid sick leave
- Annual health checkup budget
- Wellness subsidy
- Education budget for learning and expanding knowledge