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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in customer success, business development, and account management, with a focus on client onboarding, platform adoption, and strategic initiatives. Proficient in preparing data-driven reports and presentations while possessing strong communication skills in multiple languages.
Highest-signal resume keywords
Customer SuccessBusiness DevelopmentAccount ManagementData-Driven ReportingFluent In German And English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementMarket ResearchPresentation PreparationData AnalysisClient Onboarding
Soft Skills
Highly OrganisedDetail-OrientedEmpathy For User NeedsStrong CommunicationMotivated
Certifications & Qualifications
Relevant Bachelor’s Degree
Industry Keywords
RetailReal EstateCustomer ServiceSalesBusiness Initiatives
About the role
Key responsibilities & impact- Work directly with the CEO and Sales team on new business initiatives and customer projects across Switzerland and abroad
- Support the Customer Success team in onboarding new clients, driving platform adoption, and identifying expansion opportunities within existing accounts
- Provide customer support and troubleshooting to ensure client satisfaction
- Support Business Development, Account Management, and day-to-day Customer Success activities
- Contribute to strategic initiatives and refine internal processes
- Prepare professional presentations and data-driven reports for the Board of Directors, clients, and partners
- Conduct research on market trends in Retail and Real Estate to support sales pitches and business cases
Requirements
What you’ll need- Highly organised and detail-oriented
- Highly motivated and able to thrive in fast-paced environments
- Enjoy interacting with clients and possess strong empathy for user needs
- Confident communicating over the phone
- Digitally native and solution-oriented
- Willing to tackle complex technical or operational problems
- Initial practical experience in the online sector, ideally in Customer Service, Sales, or Project Management
- Relevant Bachelor’s degree, e.g., Business Administration, Marketing, or Law
- Native German speaker with fluency in English
- Proficiency in French is a strong plus
Benefits
Comp & perks- A fast-growing startup environment where execution has a visible impact
- A young, motivated team with flat hierarchies
- A beautiful office in Zurich Seefeld, close to the lake
- Flexible working hours and location
- Option to work remotely
- Broad exposure to marketing, product, and sales operations
- Continuous learning and development through hands-on ownership