Store Director

SpartanNash

. Lead the day-to-day activities of an individual retail store .

Posted 10/8/2026full-timeGrand Rapids • Michigan • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and strategic planning capabilities in retail management, with a focus on operational excellence, customer service, and financial performance. Proficient in managing staffing, training, and departmental goals while ensuring compliance with industry standards.

Highest-signal resume keywords

Retail Store OperationsStaffing and Training ManagementFinancial Management and BudgetingCustomer Service ExcellenceLeadership and Decision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail Management SystemsBudget DevelopmentPerformance ManagementStrategic PlanningProblem SolvingConflict ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointBilingual Communication (Spanish)

Soft Skills

Written CommunicationVerbal CommunicationOrganizationPrioritizationDecision-Making

Industry Keywords

Grocery RetailLoss PreventionFood SafetyDepartment of Labor ComplianceOSHA ComplianceMerchandisingInventory ManagementCustomer-Focused CultureCommunity EngagementOperational Standards

About the role

Key responsibilities & impact

Lead the day-to-day activities of an individual retail store
Ensure all departments are fully staffed, trained and operating to company standards
Cultivate a positive, high-performing and customer-focused store culture
Manage staffing, training, performance management, career development and department goals
Develop and monitor department budgets and prepare quarterly and yearly budgets with assistance
Manage overall store profit and loss, including sales, gross profit and controllable expenses
Follow up to ensure financial goals are achieved
Coordinate store activities for successful operations and compliance with safety, food safety, human resources, merchandising, loss prevention, Department of Labor and OSHA checks and audits
Oversee corporate merchandising and inventory programs
Partner with corporate business partners to ensure operational and merchandising standards are communicated and followed
Implement work schedules, labor control and store payroll expense control programs
Implement OWN IT! customer service programs and model high service standards
Engage with the local neighborhood or community to positively position the Company’s presence
Monitor industry and local trends and best practices and recommend improvements
Perform additional responsibilities as assigned

Requirements

What you’ll need

Bachelor's Degree in Business Administration or related field is preferred, or an equivalent combination of education and/or experience
Five years of experience in a retail grocery environment with increasing levels of responsibility
Two years of experience in an assistant store manager or similar level role
Excellent written and verbal communication skills
Strong organization, prioritization, decision-making, problem solving and conflict management skills
Strong leadership abilities with capability to work in a hands-on environment
Strong strategic planning and business acumen skills
Strong knowledge of retail store operations and retail management systems
Proficient in Word, Excel and PowerPoint
Ability to communicate in Spanish is highly desirable depending on company location
Ability to lift and/or move 20 pounds
Ability to frequently sit, stand and walk
Ability to work in a typical office environment and varying temperatures/noise conditions as applicable
Travel requirements vary by assignment
Must not require employer-sponsored work visa; the company is not able to sponsor work visas

Benefits

Comp & perks

Robust and competitive Total Rewards benefits package
Equal employment opportunity protections, including for individuals with disabilities and Veterans
Associate development opportunities
Recognition and celebration of success
Two-way communication
Sense of belonging