Repair Supervisor

SPARUS

. Lead day-to-day operations of the Southern Cross repair and calibration facility in Peachtree Corners, Georgia .

Posted 10/22/2026full-timePeachtree Corners • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing repair and calibration operations, ensuring adherence to SOPs, and optimizing workflow efficiency. Proficient in utilizing ERP systems like NetSuite for inventory management and operational reporting.

Highest-signal resume keywords

Repair Operations ManagementNetSuite ERP ExperienceSupervisory ExperienceCalibration Documentation FamiliarityAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Repair and CalibrationWork Order ManagementInventory ManagementOperational ReportingTechnical SOPsPerformance EvaluationData EntryQuality ControlWarranty ManagementCycle Counts

Soft Skills

Effective CommunicationCoaching and MentoringMulti-Priority Management

Tools & Technologies

NetSuiteCalibration InstrumentsShipping and Receiving Systems

Industry Keywords

Repair Facility OperationsManufacturing EnvironmentNIST TraceabilityGas Detection InstrumentsShipping Standards

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead day-to-day operations of the Southern Cross repair and calibration facility in Peachtree Corners, Georgia
Supervise repair technicians and shipping/receiving personnel
Assign and prioritize work orders to meet throughput and turnaround targets
Conduct performance evaluations, provide coaching, and identify training needs
Coordinate staffing coverage and cross-training
Oversee RMA intake, evaluation and triage, repair and calibration, quality control, and outbound shipping
Ensure work follows current SOPs for instrument repair and calibration
Monitor work orders and resolve bottlenecks or quality issues
Ensure calibration certificates and repair documentation are completed accurately and on time
Coordinate warranty repairs according to manufacturer agreements
Monitor repair and warranty work orders in NetSuite and ensure accurate transaction processing
Assist technicians with NetSuite data entry and error resolution
Validate labor, parts, and service entries against physical work performed
Support month-end close by ensuring completed work orders are processed and invoiced
Manage inventory of repair parts, calibration gas, consumables, and instruments for sale
Conduct cycle counts and reconcile physical inventory to NetSuite records
Identify reorder needs and coordinate purchasing
Minimize obsolete or excess inventory
Prepare operational reports for the VP of Products covering throughput, turnaround time, warranty claims, inventory, and technician productivity
Track units received, completed, pending, BER rate, and warranty versus non-warranty mix
Flag capacity constraints, equipment needs, and process gaps
Support reporting for Teledyne GMI warranty invoicing requirements

Requirements

What you’ll need

3+ years of experience in a repair, service, or manufacturing environment
Prior supervisory or lead technician experience
Ability to read and follow technical SOPs and work instructions
Experience with an ERP or work order management system; NetSuite preferred
Strong attention to detail and ability to manage multiple priorities in a shop-floor environment
Effective written and verbal communication skills
Preferred: experience with gas detection instruments or other field measurement equipment
Preferred: familiarity with calibration documentation and NIST traceability requirements
Preferred: background in shipping/receiving operations, including carrier management and packaging standards
Preferred: experience preparing operational reports for management review
Occasional lifting of up to 40 lbs may be required

Benefits

Comp & perks

Standard Monday through Friday schedule
Equal Opportunity Employer and inclusive workplace commitment
Reasonable accommodation support for individuals with physical and mental disabilities