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Senior UX/UI Analyst
SPC Brasil. Conduct interviews with member organizations, customers, and internal stakeholders, as well as usability testing and market benchmarking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UX/UI design for digital products, focusing on user research, information architecture, and usability best practices. Proficient in Figma and Google Analytics 4, with a strong ability to analyze UX metrics and collaborate effectively with cross-functional teams.
Highest-signal resume keywords
UX/UI DesignFigma PrototypingGoogle Analytics 4Information ArchitectureUsability Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Research MethodsInteraction DesignDesign SystemsUX Metrics AnalysisA/B TestingHTML/CSS KnowledgeAgile MethodologiesWireframingPrototypingAccessibility (WCAG)
Soft Skills
CommunicationPresentation SkillsCollaborationProblem-SolvingTechnical Support
Tools & Technologies
Google WorkspaceMicrosoft OfficeHotjarMicrosoft ClarityLooker StudioJiraMiroFigJamCMS PlatformsAdobe Creative Cloud
Certifications & Qualifications
Specialization in UXHuman-Computer Interaction CertificationService Design CertificationCRO Certification
Industry Keywords
User-Centered DesignDigital ProductsConversion Rate OptimizationGrowth SquadDesign QA
Tech Stack
Tools & technologiesCloudMagentoWordPress
About the role
Key responsibilities & impact- Conduct interviews with member organizations, customers, and internal stakeholders, as well as usability testing and market benchmarking
- Build and maintain up-to-date personas to guide product and communications decisions
- Map user journeys and navigation flows, identify pain points, and define the information architecture for digital channels
- Develop wireframes, low- and high-fidelity prototypes, landing page interfaces, and new features
- Evolve and maintain the Design System, documenting components, patterns, and specifications in Figma, with accessibility (WCAG) and responsive design criteria
- Track experience and behavioral metrics using GA4, Clarity, funnels, and heatmaps
- Build dashboards and translate findings into a prioritized improvement backlog
- Manage A/B tests and surveys: formulate hypotheses, design variations, monitor execution, and analyze results
- Propose and design improvements to the Online Store purchase journey in collaboration with the Growth Squad, focusing on conversion and revenue
- Maintain and update the corporate website and Member Organization Portal
- Perform design QA in staging environments and prepare periodic maintenance and support reports
- Handoff specifications and coordinate deliverables with development vendors and technical teams
- Manage and verify contracted hours and monitor external partners
- Participate in strategic projects and in Growth Squad rituals, weekly UX meetings, biweekly departmental meetings, and monthly Marketing meetings
- Promote UX best practices and user-centered design, provide technical support to less experienced professionals, and champion the user perspective in prioritization discussions
Requirements
What you’ll need- Professional experience in UX/UI for digital products or channels, with a portfolio of case studies demonstrating process and results
- Bachelor’s degree in Design, Communications, Information Systems, or a related field
- Figma (components, variables, auto layout, and prototyping)
- Google Analytics 4
- Hotjar or similar tools, such as Microsoft Clarity
- Google Workspace/Microsoft Office
- Knowledge of user research methods
- Information architecture
- Interaction design and UI
- Design Systems
- Usability and accessibility (WCAG)
- UX metrics analysis
- Agile methodologies
- Communication and presentation of solutions, with the ability to defend design decisions based on data and research
- Preferred: specialization or certification in UX, Human-Computer Interaction, Service Design, or CRO
- Preferred: Adobe Creative Cloud (Photoshop, Illustrator), A/B testing tools, Looker Studio, Jira, Miro/FigJam, CMS platforms (Magento, WordPress), and basic HTML/CSS knowledge
Benefits
Comp & perks- Hybrid work model and flexible hours
- Flash Benefits card plus remote-work allowance
- SulAmérica health and dental insurance
- Life insurance
- TotalPass
- C4 Life: psychological, financial, and social support from specialists
- Profit-sharing plan (PLR)
- Special Christmas credit on the Flash Benefits card
- Marriage benefit
- Childcare assistance for mothers and SPC Baby Kit
- Birthday day off
- SESC partnership
- Educational partnerships
- SPC Avisa: 24-hour CPF monitoring
- SPC Brasil Digital Certificate