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Speak

User Operations Intern

Speak

. Support Speak's user and community operations .

Posted 9/22/2026internshipShanghai • ChinaEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and analytical skills while supporting user and community operations. Engages in user research and feedback collection to drive insights for product and community growth initiatives.

Highest-signal resume keywords
User ResearchCommunity EngagementData AnalysisStrong Communication SkillsSelf-Motivated Mindset

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Basic Data AnalysisUser TestingFeedback Collection
Soft Skills
Structured ThinkingStrong CommunicationSelf-Motivated
Industry Keywords
Consumer ProductsAILanguage LearningGlobal Team CollaborationStartup Environment

About the role

Key responsibilities & impact
  • Support Speak's user and community operations
  • Conduct user interviews, collect feedback and summarize key user insights
  • Support community engagement, user testing and basic data analysis
  • Support Campus Referral, Ambassador and other organic growth initiatives
  • Work with Product, Engineering and CX teams to follow up on key user issues

Requirements

What you’ll need
  • Current undergraduate or graduate student; any major is welcome
  • Strong interest in consumer products, user research, AI or language learning
  • Strong communication, structured thinking and basic analytical skills
  • Good English communication skills and comfort working with a global team
  • Self-motivated mindset and comfort in a fast-moving startup environment
  • Availability 3–5 days per week for at least 3 months

Benefits

Comp & perks
  • Join a fantastic, tight-knit team at the right time
  • Opportunity to significantly impact the course of the company
  • Work with a thoughtful, collaborative team focused on personal growth
  • Opportunity to talk to users across global regions and travel
  • Work on a product that helps people achieve life-changing language-learning goals