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Senior Store Operations – Retail Delivery Manager
Specsavers. Support the execution of strategic initiatives, operational plans, and performance improvement programmes across the Northern Europe retail business .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in retail operations and business performance, with a focus on driving measurable improvements and effective stakeholder management. Proficient in data-driven decision-making and experienced in leading cross-functional projects across multiple markets.
Highest-signal resume keywords
Retail Operations ExperienceBusiness Performance ImprovementStakeholder ManagementData-Driven AnalysisCross-Functional Project Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business PlanningPerformance AnalysisOperational ExcellenceCommercial AcumenChange ManagementBusiness Transformation
Soft Skills
Communication SkillsInfluencing SkillsPartnership Building
Tools & Technologies
Power BIReporting Tools
Industry Keywords
Multi-Site RetailFranchise ManagementPerformance Improvement Programs
About the role
Key responsibilities & impact- Support the execution of strategic initiatives, operational plans, and performance improvement programmes across the Northern Europe retail business
- Drive business improvement and performance programmes across multiple markets
- Identify opportunities to improve profitability, efficiency, and operational performance
- Support strategic planning and execution with regional and country stakeholders
- Ensure retail tools, processes, and initiatives are effectively implemented and continuously improved
- Build strong partnerships across functions to deliver sustainable business outcomes
- Act as a link between regional field teams, support functions, and business leaders
- Support stores in improving profitability, operational excellence, and customer experiences
- Work with senior retail leaders, business performance specialists, regional relationship managers, and support functions
- Combine working from home with time at the Northern European Support Office in Copenhagen and frequent visits to countries in the region
Requirements
What you’ll need- Strong experience in retail operations, business performance, or operational excellence
- Experience from a similar role or a Regional Relationship Manager role
- Commercial and financial acumen, including business planning and performance analysis
- Experience leading cross-functional projects and driving measurable business improvements
- Experience working with operating and supporting teams individually and remotely
- Excellent stakeholder management, communication, and influencing skills
- Data-driven and analytical approach to solving business challenges
- Leadership experience working in franchise, partnership, or multi-site retail environments is advantageous
- Experience across multiple markets or countries is advantageous
- Knowledge of business transformation, change management, or performance improvement programmes is advantageous
- Experience using Power BI or similar reporting tools is advantageous
Benefits
Comp & perks- Competitive compensation and benefits
- Professional and personal development opportunities
- Collaborative and inclusive culture
- Opportunity to influence business performance across multiple countries
- Exposure to senior stakeholders and strategic initiatives within an international organisation