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Client Success Lead
Spectrum Billing Solutions. Serve as a primary point of contact for client communications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and Revenue Cycle Management (RCM) within the healthcare sector, with strong communication skills and a detail-oriented approach to delivering quality results.
Highest-signal resume keywords
Client Relationship ManagementRevenue Cycle Management (RCM)Healthcare ExperienceMicrosoft Office ProficiencyExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client ImplementationRCM FunctionsBehavioral Healthcare ExperienceResults Delivery
Soft Skills
Detail-OrientedSelf-StarterDeadline-Oriented
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
HealthcareClient CommunicationsTeam CollaborationOpportunities for Improvement
About the role
Key responsibilities & impact- Serve as a primary point of contact for client communications
- Assist with new client implementations
- Work cohesively with the internal Revenue Cycle Management (RCM) team
- Maintain understanding of RCM functions and workflows
- Serve as client partner and liaison while effectively collaborating with team members
- Identify client needs and opportunities for improvement
- Participate in meetings with new and existing clients
- Attend company-wide and team-specific meetings
Requirements
What you’ll need- 1-3 years of client relationship management experience
- 1-3 years of Healthcare and/or RCM experience
- Experience in ABA or other Behavioral Healthcare preferred
- Bachelor’s Degree or equivalent experience
- Excellent oral and written communication skills
- Proficiency in Microsoft Office including Word, Excel and PowerPoint
- Self-starter, comfortable in a deadline-oriented environment
- Detail-oriented and takes pride in delivering quality work
- Demonstrated skills in delivering results
Benefits
Comp & perks- A close-knit team of talented and skilled individuals
- Growth opportunities within the organization
- Competitive salary and bonus
- Healthcare benefits including Medical, Dental and Vision
- 401K with Employer Match
- Flexible PTO